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April 2024 by B C.
I read the reviews and was prepared for a terrible visit. It was the complete oppsoite, I was taken in on time. Lanna was wonderful, sweet, professional and quick. I would recommend using them.
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February 2024 by maya Ortiz
DO NOT COME HERE THE LADY WHO DREW MY BLOOD DID NOT DO IT CORRECTLY AND LEFT ME WITH HUGE BRUISING AROUND MY VIENS!!
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February 2024 by Sarah Cohen
Made an appt online and was in and out! Rashida was so kind and gentle. I told her I get nervous and dizzy doing blood work and she took every measure to ensure my comfort and safety. Would deff go back!
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February 2024 by Arielle
This used to be a reliable place. My last visit, the phlebotomist butchered my arm and ended up ordering the wrong tests.
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January 2024 by Kouros Sadeghi-Nejad
Phlebotomist was great. Quickest/least painful process.
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December 2023 by Beverly DiCovello
Very clean. Organized. Kiosk machine- has instructions. Staff are very great in taking your blood test. Friendly. Seating wait is not long.
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December 2023 by John Pritchett
Kept avoiding the Queens locations cause of the wait time and inconvenience, decided to pop in Monday morning to the Atlantic Ave one. Was scheduled for 10:20 to get blood drawn, I left at 10:21. Early check-in, great conversation with Princess, 1 2 3. Probably only coming to this Quest moving forward.
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November 2023 by Rachelle R.
HORRIBLE!!!! I just wasted almost 2 hours of my time at this location and I had an appt (which I arrived 15mins early for)! The lady told me to leave because she was backed up and couldn't see me before their closing time of 5pm - MY APPT WAS FOR 3:30pm!!!! One lady that brought me in at 3:45pm had one order in their system but not the other my other doctor ordered. I had my patient portal open on my phone and showed her the requisition, she told me to take a screenshot and email it to her, I literally did it while I was sitting in the chair! Instead of checking the email she told me to wait in the waiting room again and then walked out of the place saying she left at 4pm but that someone else would take care of me. I literally waited an hour and when I asked another tech if she got the requisition I sent by email she told me she would help me in a minute but kept taking patients back that arrived after me! When I asked her again she told me "you're the other girl's patient, not mine! I have to see my patients first!" Then I asked her if I'll be seen before they close and her answer was nope as she outright rolled her eyes at me! Now WHY ON EARTH wouldn't the first lab tech tell the other that she had a patient waiting out there? Why didn't the second tech check to see who I was and if she received the requisition?! I literally could have been in and out of there in 10mins but waited almost two hours to not be seen at all!!! Horrible people running this place!!! AVOID AT ALL COSTS! There's another Quest a 10min walk away on Montague that is MUCH better. Never again. Horrible experience and that lady was SO nasty for absolutely no reason! I lost it on her and stormed out. No basic respect for anyone, they just want to get out of there! They are obviously miserable people who hate their jobs!
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November 2023 by Jacqueline Simmons
Easy appointment scheduling; quick check-in even for myself that has poor technology skills; once checked in 2 minutes wait time; lovely professional staff.
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October 2023 by CG
I was very reluctant to come get blood drawn this morning but I wanted to get it over with. In the past people have had extreme difficulty getting the job done. I luckily had PRINCESS who I had read multiple positive reviews of so immediately felt like it was a good omen when she told me her name. She distracted me from thinking about it by showing me the beautiful picture on the wall that her daughter drew. Princess was so patient with my anxieties. Really an asset! Very happy with my experience and if I need to get more lab work I will definitely return to this location.
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October 2023 by Lisa F.
This was one of the most horrifying unprofessional experiences I've ever had. This is the medical equivalent of going to a Port Authority bathroom for a blood draw. I was 72 hours out from a 4 hour surgery to remove a cancerous tumor, and when I came in with a completely standard Rx for a blood draw, the technician -- Princess Whiteley -- was hostile and incompetent. She couldn't figure out what the Rx was for (a standard blood draw) She couldn't figure out who my doctor was. (Name was on the Rx) Couldn't figure out what hospital it needed to be sent to (Also written on the Rx and Memorial Sloan Kettering is only THE most famous cancer hospital in the world) But more importantly she was rude. She was inexplicably hostile. And I was clearly in pain. I immediately explained that I had recently had surgery (72 hours earlier) and that I had cancer. And NONE of this made this woman pause, take a deep breath, and be kind or reasonable toward someone who had clearly just come from surgery (I have a massive bandage on my throat and a giant incision) This is unprofessional bordering on malpractice. I told her if you're having trouble figuring it out it's no problem I can go somewhere else. And she got even madder. I took my Rx and went to the manager and asked to have someone else help. No response. And the thing is when you're on pain meds and have recently had surgery for cancer you are very clear in the fact that life is too short to let jerks like that treat you that way. I walked over to another lab 5 blocks away where THEY were kind - they read the Rx and immediately understood that it was a standard blood draw. There was no fuss. No rudeness. No anger. They drew my blood and it was done in 15 minutes. Oh and they wished me well and told me they hoped I feel better. Quest should be ashamed of themselves
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September 2023 by Chris Robinson
So pleasant, quick, and easy. Princess made the whole experience of having blood drawn--which is usually never too pleasurable--a delight. I came in a little grumpy from fasting without coffee but left feeling happy and taken care of. Highly recommend!
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September 2023 by Jeremy Loewer
Quick and efficient, as long as you make an appointment and you can deal with the iPad sign in and lack of human representation in the lobby.
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August 2023 by GRINA CHOI
I visited for blood tests, and Doctor Princess diagnosed my condition and proceeded with the tests. She was very friendly and tried to help ease my nerves. Thank you!
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August 2023 by Ally B.
Antinette was incredibly kind and warm, making my 3 hours of lab work much easier and more tolerable! She kept checking up on me, and I saw her treat every other patient with the same level of respect and attention. Thank you, Antinette!
