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November 2023 by Robert Patrick
Get an appointment, show up on time, check in, listen to the employees argue with each other and the patients, wait for half an hour, give up and leave. Best try somewhere else for blood work.
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November 2023 by Erica Peaslee
Went in today to have labs drawn - many vials on a fasting test - and had THE BEST experience I've had. My phlebotomist Rashida was truly the best and kindest I have ever seen. My interactions with the other staff were all positive as well but Rashida truly went above and beyond providing excellent care. This is my second time at this location and in my opinion it's truly the best in the city!!
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November 2023 by Nessa Nguyen
So terrible. TL;DR: You cannot have just an automated check-in system without a receptionist because it's stupid and doesn't work.I was third in line to check in. This elderly gentleman was taking a long time so I tried to help him check in for his wife. Still the system couldn't find their appointment. So I helped him pick the next available appointment at 11:30 am (theirs was 10 am). Then the lady behind him (and in front of me) accused me of being "rude" for supposedly jumping the line. I had to take really deep breaths in order not to get into a yelling match with her. I EVEN let her check in before me. And of course she is the only one who got her appointment. I was too late for appointment and just had to leave. The kiosk asked me to do stupid things like "scanning your driver's license" even though the appt was for my kid.I would NEVER come here again. LabCorp was so much better.
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November 2023 by Joseph Connelly
Came here from some blood work , Ms Diamond found my veins with no issues. The appt said to wait 2 hours, but was called within 30 min :)
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July 2023 by Laura Kolarik
I have to get regular blood tests due to medication I'm on, and this is my nearest Quest location. The staff here are mostly personable as long as you have a good attitude. My biggest complaint is the phone # is fully automated. If there's a delay or issue with your test results it's absolutely impossible to reach anyone. You have zero recourse.
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July 2023 by Carissa Barrett
Best experience ever waited no time and Princess took care of me on a Saturday morning. She took a lot of blood so I was scared and she was so nice and sincere. I was always come back to see her don’t ever loose her she’s the best.
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June 2023 by Julie Yoo
DO NOT COME HERE. They just tried to take blood from my two year old. After sticking him multiple times, she gave up and scheduled him to come back next week (which will be too late). Refused to try again and sent him to another location. Save yourself the trouble and AVOID AT ALL COSTS.
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May 2023 by Savannah Hart
Horrible service. Arrived on time and waited 30 min for them to not even take me for my appointment. Waste of time.
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April 2023 by Shannda Maheia
Please don’t waste your time. Go to a different location! Appointment was for 4:10pm. Fifty minutes later still waiting to be seen?.
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February 2023 by Gian Pietro
Worst place ever! Waited 1.5 hours with my young daughter who was getting blood drawn for the first time in her life and was nervous! We had an appointment too. They took walk ins and people with no appointment. Grossly understaffed. Uncaring. Zero customer service and zero management presence to assist with chip on the shoulder staff. Felt like a public clinic (which I would have more understanding for). Can’t wait to see what they charge my private commercial insurance on my next EOB. Go to Quest on West 14th street and 8th avenue, NYC. Night and day.experience.
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February 2023 by Lisa James
I had an appointment and had to wait almost 45 minutes after my appointment. I left work early now realizing it wasn’t necessary. I use this clinic regularly and most of the time I am having long wait times.
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February 2023 by ALI BABA
I have I went to this location 2/19/2023 at 1130 am here's nobody's here after I check in and scream the guy it comes from inside and he said we don't take walking I guess he's been sitting with his girlfriend because his one lady she's with him and before she left she given case I'm not sure
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February 2023 by Kiara Q.
Had a great experience here! I was seen right on time and Manny the phlebotomist made the process quick and painless. Thanks Manny!
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February 2023 by John Peter Carnesecchi
Worst place ever! Waited 1.5 hours with my young daughter who was getting blood drawn for the first time in her life and was nervous! We had an appointment too. They took walk ins and people with no appointment. Grossly understaffed. Uncaring. Zero customer service and zero management presence to assist with chip on the shoulder staff. Felt like a public clinic (which I would have more understanding for). Can’t wait to see what they charge my private commercial insurance on my next EOB. Go to Quest on West 14th street and 8th avenue, NYC. Night and day.experience.
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February 2023 by JPC
Worst place ever! Waited 1.5 hours with my young daughter who was getting blood drawn for the first time in her life and was nervous! We had an appointment too. They took walk ins and people with no appointment. Grossly understaffed. Uncaring. Zero customer service and zero management presence to assist with chip on the shoulder staff. Felt like a public clinic (which I would have more understanding for). Can’t wait to see what they charge my private commercial insurance on my next EOB. Go to Quest on West 14th street and 8th avenue, NYC. Night and day.experience.
