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“i hate usps but this is literally the only post office i trust. everyone is helpful and this specific usps is more organized than any other one i’ve been to. also went to renew my passport a few months ago and they were able to help me even when i forgot to make an appointment beforehand.”
“NYC post offices can really be hit or miss and this one is the best one I've experienced so far. Advice I would give is don't show up 15 minutes before closing time or expect a line and testy customers and staff. If you go early in the day you can walk right up to a window. They are efficient and get the job done and are friendly if you have your business together and don't waste their and other people's time if you don't.”
“I had a person say they did not receive my package from an eBay sale. I contacted this branch to see if they could help. I talked with Tiffany Drake, OMG was she awesome. She took the time to verify the delivery and find me a phone number for the proper local post office to call and verify the delivery. Her patience and persistence allowed me to have the information needed for this situation. Thank You so much Tiffany for your time and assistance today.”
“This very nice employee Mrs Arnold LEADSSA, very sweet and caring. My appointment was at 10:30 but when I arrived at 10 she took me in and I got my stuff done easily and left by 10:30! I really appreciate you! She’s very friendly too!”
“I had a wonderful experience with the young lady at the stamps/packaging window to the far left at this location. She was hands down the nicest clerk I have ever encountered. Her attentiveness, kindness, and engaging personality truly stood out to me. Despite the potentially stressful environment of a post office, she remained positive and dedicated to providing excellent customer service. I was impressed by her professionalism and genuine care for the customers. I highly recommend visiting this location.”
“My dad went to the post office yesterday and a girl named Andrea was incredibly helpful and polite. She even spoke Spanish, so I didn’t have to go downstairs to translate for him. My dad was really happy with Andrea and how she treated him. It was a surprise.”
“I think over the last few years their service has gotten a lot better—seems they have hired more friendly associates that don’t look like they hate life. I walked in wanting to send a package that was already prepaid, and the worker happily took it and gave me my receipt, and I was out of there within 30 seconds. I was serviced by a young asian woman at the second window, and she did not hassle me about the package weight or anything that would result in me having to pay an extra fine of some sort. Personally I had a very pleasant experience, but just so people are aware, this was at 12pm on a Tuesday and there were only two people in front of me, so it was a slow day. Maybe my experience would’ve been bad if the building was packed, so my 5 star review is all subject to my own time on a specific day!”
“I have been using this place for several years I believe since they open for business. I have never had an issue and the young man behind the desk has always been professional.”
“Was there this Friday for a passport appointment, arrived more then 15 minutes late due to heavy traffic in the area , and even though I excpected to be turned away [my appointment was the last one for that day] not only did they do so, they started to process my application right as I stepped down to the window, and as I told them that I'm sorry for being late, they just told me that nothing happened and they served me with a smile! Wonderful experience.”
9:30AM - 7PM
442 Lorimer St # 258, Brooklyn
Post Offices
“The women who work here are some of the kindest and hard working people you will ever find at a post office. My wife and I love them and have been helped by them going out of their way countless times! The actual building is ancient though and the post office is in dire need of upgrades. The poor staff have to work all day during the summer in the sweltering heat because the air conditioning is always broken. The ladies, are saints though, so kind and helpful even after the abuse they face on a daily basis from certain nasty/mean customers.God Bless them!”
“I pickup packages every now and then at this office: not sure about the poor reviews but other than the waiting time one should expect at the postal office, people at the counter are very courteous and professional, and I've witnessed them answering the most incredible questions or requests ("I don't want a shipping label for this package, I want to use my stamps" or "I changed address but didn't notify you and I don't want to give you my new address so why I'm not getting my mail?").
They are understaffed for sure though.”
“I don’t think this location deserves all the 1-star ratings - yes, it’s a small post office so there is sometimes a bit of a wait, but when you get to the counter the service is typically quite efficient in my experience”
“I had a package that the wrong address but Eddie with a lot of patience helped me locate the package and I was finally able to recover .. he took the time to call and let me know that the package was ready to pick it up .. thank you for your help patience and time”
9:30AM - 5:30PM
263 S 4th St, Brooklyn
Post Offices
“I’ve had nothing but great experiences with this post office. I’ve updated my passport with them which was a pleasant and easy process. I also often drop pre-labeled return packages with the clerks and they are very respectful, quick, and detailed oriented.”
9AM - 1PM 2 - 5PM
6102 5th Ave Ste 1, Brooklyn
Post Offices
“Love this place. Both the gentleman and the woman , very welcoming when you get to both their windows. Thank YOU for all you do. the woman by window on your right side is very welcoming and so is the asian man. Both very sweet.”
“My family & I, went in today to get our passport done. I had a lady Ms.Yen. She was very professional, kind, courteous, and definitely had a great sense of humor. I get nervous very easily. She made me feel very comfortable. She did all 3 passports in the amount of time, that one should be done. I definitely think she’s one of the best. I would definitely travel to that PO again. Thank you very much Ms.Yen!!!!!”
“This is my favorite USPS location to drop off my packages. I usually go there once a week with prepaid box ready to go and they’re very friendly and service is quick. Probably less than 30 seconds with no line. There’s rarely a line unless the customer is unsure what they want to do.”
“By contrast with the main in Sutter Ave, in this branch, the personnel is always helpful, amazing and in good spirits. The kind of people you want in the neighborhood.”
“I received an, exceptional service, today from Crystal, at this branch kings highway East 19tj Street, In Brooklyn. Her professional approach, patience, accurate information and ability to address my concerns - were all, beyond her duty and heartwarming. It is, simply, amazing to be served in such a professional manner. And while I 'joked' with Crystal, that, if there were many like her in the USPS, then, other couriers would go out of business. It was not a joke! It was sincere and a well deserved statement. What a gem! I pray that many like Crystal will be recruited by the USPS. If I could give 10 stars, on this review I would. Thank you, Crystal!”
“Convenient location but long lines. The guy with ponytail is very friendly and knowledgeable about how i could send my package overseas it was my first time mailing something there . He was very patient on answering all my questions. The other customers waiting were so rude. Rushing me to stop asking questions and to shut up. They were yelling at me and the guy to hurry up. He was very professional. Definitely be back.”
“Winston was very helpful, friendly, and professional, taking care of business and helping everybody that came through the door, answering the phone, and just all around great. I appreciate this business so much. ***make sure to call ahead to ask about hours***”
9AM - 1PM 2 - 4:30PM
301 John Warren Ave, Brooklyn
Post Offices
“Miss Nancy is always in a good mood and is always extremely helpful! I stop by almost weekly and she never fails to have a smile. My children are usually with me and they love her! Great service.”
“I went to send a package. There was little to no line and the staff was very helpful and quick. I’ve seen some negative reviews here and I was glad to not have a similar experience.”
“BROOKLYNS FINEST
Postal workers keep America alive (without a doubt as important as EMS, Law Enforcement, and surgeons) You can feel the spirit of duty in the Flatbush branch.
I wandered in to deliver a package and found it to be of great ease to get it delivered (I printed the label online so all I needed to do was drop it in the box). I have purchased stamps from this location with success.
The only trouble is the long lines. Everyone in Flatbush is mailing something always so saddle up and get ready to wait if you need assistance.
THANKS ?”
“If one has any problems or issues with have their packages delivered to even having your shipped packages delivered to your customers and your packages happen to go through the Blythebourne Post Office, be sure to ask for Supervisor Keyma Edmonds. I had an issue where I sent four packages to a customer of mine, which was literally 0.5 miles from where the post office is, and the customer refused to acknowledge that the post office did not drop off the four packages due to there being "no secure location available". This was a huge plus on the post office's take as they look out for your packages and do not want them to either get vandalized or stolen. The customer had the option of either picking the four packages up at the post office, which keep in mind was 0.5 miles away, or rearranging a delivery to be made again. When I explained him both options, he refused to cooperate and said that I was "wasting his time" and he had a secure location available. Nevertheless, I was able to get a hold of Supervisor Edmonds in which she assisted me with patience and such a professionalism that is truly hard to come by nowadays. She was able to understand that the receiver was unwilling to cooperate and that I just wanted the packages to be delivered. Did everything she asked for and she was able to have the four packages delivered. I sure am truly appreciative of her help and cooperation and patience with me in getting the issue resolved. One does not know how grateful I am for her to be there and the post office should sure be grateful for having a supervisor like her ensuring that all packages get to their destination in a safe and timely manner. Wishing her all the best and looking forward to working with her again!”
9AM - 1PM 2 - 5PM
6803 4th Ave Ste 1, Brooklyn
Post Offices
“I had a very good experience here! The staff member who helped me (Victor) was really helpful and took the time to explain my international post options and how to fill out all the forms etc. It was very quiet when I went but given the store is so small, it can get busy very quickly so come early!”
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“I had a very good experience at this post office! I was mailing something, and I never mail anything so I was a bit lost. The staff explained all the options available to meet my needs, making the process easy and smooth. I was initially skeptical due to the office's bad reviews, but I decided to go anyway, and my experience did not reflect those at all. The people working there were super nice and helpful. I wanted to share my positive experience to because the people working there were truly nice and helpful.”