-
August 2024 by Wanderer
Been coming here for two months, several times a week, and have encountered no problems with the gym itself. Woman's restroom is clean and so is the equipment.
-
August 2024 by jessica Scurry
There's no WIFI
-
August 2024 by Cassie James-Whidbee
Clean and not crowded
-
August 2024 by Tee Harm
Clean location!
-
August 2024 by Michael Modlin
Amazing gift ? very happy this place ? planet fitness ? great place to work out amen Mike
-
August 2024 by Lindsay Welsh
It really is a “judgement free” zone. I wish I had gone more. The staff was really nice too.
-
July 2024 by Chinox Joseph
Great place
-
July 2024 by MrsMark Boyd, Sr.
This location surprised me, despite the shotty wifi service. It was clean, modern and upkept.
However I encountered a check-in issue and the person, Ghandi, handling the front desk; didn't exude the same energy to me as the previous customer. I will say I had quite a wait until he ironed out her concerns (slightness complexion).
When it came to me, he was quick to get me away, though, I pleaded with him to call corporate to be advised. His manager at that location showed the same energy.
CLUE: CUSTOMER SERVICE IS NOT THE FALSE SMILE AND DISPOSITION AN EMPLOYEE DISPLAYS WHEN GREETING OR ADDING TIME ON MASSAGE EQUIPMENT. CUSTOMER SERVICE IS BEST SEEN WHEN THERE IS AN ISSUE OR CONCERN AND HOW PROACTIVE OR ACTIVE THE EMPLOYEE IS TO EXPEDITE AN AMICABLE SOLUTION WITHOUT SLIGHTING THE CONSUMER.
THAT BEING SAID, THANKS GOES OUT TO HEADQUARTERS, YASINA, AND R-JAY, HARLEM NYC. BOTH FROM DIFFERENT LOCATIONS WHO LISTENED CAREFULLY AND OFFERED OPTIONS AND A REASONABLE SOLUTION, WITHOUT SLIGHTING ME. GOOD JOB TO BOTH OF YOU GUYS FOR PICKING UP THE BALL WHEN THE OTHERS LET IT FALL.
AND THAT IS WHAT I CALL GREAT CUSTOMER SERVICE!!!
-
July 2024 by Michael Henry
Was decent new equipment since I was last there (before pandemic). System was down had to sign in pen and paper. No free bench for presses only universal type machines. Was clean though and not too crowded.
-
July 2024 by wanda Enid Ruiz Rivera
I have been visiting for about a year now to train with my daughters. The place is quiet, clean, tidy, everyone cooperates, leaving the machines clean. They recently changed all the machines. The employees are very friendly and respectful. The atmosphere is calm. The bathrooms are always clean and tidy. I have no complaints, I would recommend it.
-
July 2024 by Charmaine Thompson-Kinney
Great gym..
-
July 2024 by MISAEL ELIAS GARCIA GARCIA
Very good I liked visiting the place I recommend it
-
June 2024 by Jason Morales
It clean there helpful and respectful at this planet fitness..they also have showers so after you get your work out on you can leave smelling brand new...I will go back ..hope to see you there...
-
June 2024 by Tryshell Mark
Clean and friendly with lots of machines
-
June 2024 by Fitzgerald Thorpe
I really like working out at this gym.