Petco is a well-known store dedicated to pet health and wellness, offering a wide range of pet products and services. Located at 2601 86th Street in Brooklyn, the store provides supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. Customers appreciate the availability of brand-name nutrition products and supplies, making it a convenient spot for pet owners to shop for their needs. The store features a caring and helpful staff, with many customers noting the positive interactions and attentive service they receive. Petco offers services such as full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog and puppy training classes, all aimed at ensuring the best care for pets. Customers who have adopted pets commend the store for its support, including providing pet carriers and assistance such as transportation. The grooming staff, especially one team member, is praised for making grooming experiences easy and comfortable, with attention to detail and love for animals evident. However, some customers mention that the store's hours have changed to closing at 6 pm daily, but the online information has not been updated, causing inconvenience. Overall, Petco is valued for its wide selection, helpful staff, and dedication to pet well-being, though improvements in communication could enhance customer experience.
Numerous branches all over New York City. Good and accessible physical layout arrangement. Excellent diversity of pets with matching variety of pet foods and grooming services.
March 2025
Like the new inside appearence , some of the employees need to take up customer service interaction classes for attitude
March 2025
Great place for your pets needs. And the staff are wonderful and patient
