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September 2023 by Wendy N.
If I could write a title of this review, it would be: Do Not Buy Your Toilet at a Big Box Store. That's because I went through 2 such stores to buy a Toto toilet. The first time, it arrived in about 55 different pieces, completely shattered. Then I had to deal with returning this carcass of a toilet. (They wanted me to return 100 lbs. of porcelain shards myself!). Store #2 never got to the delivery stage, since they did not provide "white-glove" delivery to Brooklyn. When they finally checked on the item in the warehouse, it too had shattered.My husband saw Park Slope Plumbing Supply while driving by. I called and spoke to Randee, who made the whole process super easy. I never even had to visit the store. She suggested my plumber pick up the toilet, and now this whole month-long journey of buying a toilet is over!I will definitely look up Park Slope Plumbing Supply the next time I'm in the market for such goods and services.
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September 2023 by Professor W.
If I could write a title of this review, it would be: Do Not Buy Your Toilet at a Big Box Store. That's because I went through 2 such stores to buy a Toto toilet. The first time, it arrived in about 55 different pieces, completely shattered. Then I had to deal with returning this carcass of a toilet. (They wanted me to return 100 lbs. of porcelain shards myself!). Store #2 never got to the delivery stage, since they did not provide "white-glove" delivery to Brooklyn. When they finally checked on the item in the warehouse, it too had shattered. My husband saw Park Slope Plumbing Supply while driving by. I called and spoke to Randee, who made the whole process super easy. I never even had to visit the store. She suggested my plumber pick up the toilet, and now this whole month-long journey of buying a toilet is over! I will definitely look up Park Slope Plumbing Supply the next time I'm in the market for such goods and services.
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March 2023 by Joe H.
Nicest most helpful guys anywhere. Tom is the best . I visit Brooklyn from Texas and somethiung always needs fixing. I get treated like a longtime regular customer every time.
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October 2022 by Charlie Mac Reviews Precious Metals
Great place that has helped locals for many years, always helpful and friendly with reasonable prices for service.Always doing charity events like Tous for Tots and helping feed local pets.Services: Plumbing pipe repair
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October 2022 by Katie Bishop
always a pleasure doing business here. been in three times now to pick up stuff for my cafe and have never been disappointed. sometimes there is a bit of a sticker shock when buying, but i’m also happy to spend more knowing that it’s going to a great and helpful local business with exceptionally knowledgeable salespeople. the whole world of plumbing is profoundly confusing to me but they make it all just a bit easier.
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October 2022 by Kathe Trilling
Sales reps are always well informed, knowledgeable and give you time to discuss products. The products they recommend are always high quality for a good price and within the budget I've requested.
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October 2022 by James Donnellan
The Staff at Park Slope Pluming were very COURTEOUS and PATIENT WITH ME. They Basically walked me through it step by step.Highly Recommended.Thank your STAFF FOR ME.James Donnellan
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October 2022 by Nicholas DiTrento Sr.
Great place great bunch of guys AAAAA++++
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December 2021 by Candice C.
I went there twice today to purchase something. Most customers were not wearing masks. Cashiers were wearing masks but their noses were not covered. I wanted to support a local business instead of buying online from a big name store. Cases have drastically improved in the last few days. Family of medical workers here and I'm tired of this BS. Do your part. I went somewhere else. Ask people to wear a mask. We are in a pandemic!!!!!!
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October 2021 by George Faulkner
I had a very hard to find part I thought I needed replaced, and instead they showed me how to fix the one I had. Best customer service I've experienced anywhere in years. Highly recommended.
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October 2021 by Joe Morrison
If you are looking at these reviews, your contractor, builder or renovator probably suggested you use Park Slope Plumbing Supply.Their prices are the same or higher than Amazon or Home Depot, and Park Slope Plumbing Supply will not accept refunds.They'll argue about every aspect of your order trying to convince you to purchase their preferred vendors and tell you anything else will fail. For example, they claimed and argued that American made delta faucets were not nearly as dependable as Chinese made DXV faucets.They will also not provide refunds, a lot of foot-dragging, requiring printed/faxed credit-card authorizations (because they officially only can take credit cards sometimes at their store for a fee), and then negotiate restocking fees.Dealing with Park Slope Plumbing Supply is a nightmare, while purchasing the same exact supplies from Amazon or Home Depot arrived in a day, were often a bit cheaper, and included free shipping and easy full refunds.My advice, avoid Park Slope Plumbing Supply!
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October 2021 by Cody Maldonado
Horrible service. They keep nothing in stock and will take 2+ weeks for your items to arrive. 25% restocking fee and overall condescending attitude. Shop elsewhere.
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October 2021 by David Behin
Great place for plumbing supplies, if you go there work with Randee, she is truly awesome. Very reasonable pricing too.
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October 2021 by Ethan's World
Highly recommend. Excellent work for great price!Service: Outdoor plumbing system repair
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July 2021 by Sanela R R.
I just bought a gorgeous Grohe bathroom set from Bob. The prices were fair, we went back and forth with the delivery, the product, me second guessing myself on the cost of the shower head (i somehow forgot to include hardware in the reno cost of a bathroom)- but in the end I felt like I was getting a high quality product at a wonderful prince. Bob was not pushy at my first visit- everything he said about the brand and price I googled and he was spot on- which is why i felt comfortable making the purchase. We went to the Kohler experience store in NYC and everything that they showed in this price range didn't even compare. We went for a gold Grohe rainshower to compliment our Brooklyn Brownstone and i am so excited to see the final product. Their was one part that wouldn't be delivered on time and he even suggested ordering its on Amazon (his price was actually cheaper) to ensure a timely delivery and to avoid further delays with my bathroom. They appreciate smart consumers and there was something about handing over my credit to a local shop that made me feel good about the transaction. As a new homeowner, I will 100% be a repeat customer.
