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May 2024 by Daniel B
The best local NYC chain for premium dry food, they deliver very quickly, and prices are in line with internet retail for the same products, in BK.
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February 2024 by Christian Eid
Very nice place, kind employee and great products. Special thanks as they accommodated my last minute needs.
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January 2024 by Q S.
One of the workers took the time to help me find a new food for my dog. He provided education on common allergies dogs have and as a result I weaned my dog off of certain protein and he has been doing much better!
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December 2023 by Isaac Furman
Really awful experience trying to get a product delivered. Ordered because they said they emphasize same-day delivery. Didn't receive anything. Two days after ordering, I got an email confirming delivery. I went downstairs to my locked package room, and didn't find anything. I asked my doorman if he got anything from NYC Pet and he said no.So I emailed the company to let them know the package wasn't delivered. No response. Eventually I called them. First they said, actually the package will be delivered today, almost a week late. Then they call back to say it was delivered, and I should double check. After I doubled checked to confirm that there was no package, I call them back where they say they're not responsible. They say they have proof that the package was given to a doorman, but they can't show me that proof. Eventually I just ended up getting refunded by my credit card company.Bottom line: It's NYC and packages get lost, no big deal. But there's no excuse for the way this company handled it. If you need something delivered, just use Chewy, who have great customer service and comparable prices.
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October 2023 by Jordan
Has a big selection
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September 2023 by John Cottongim
Packed with healthy options for your pup.
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July 2023 by Jonathan Sepsenwol
Good selection of stuff, food. Owner’s a nice guy and helpful.
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May 2023 by Jaime Madden
Love this place. They have all the favorite treats and toys my kitties want!
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August 2022 by Val C
I have happily patronized NYC Pet for 14+ years. Although my cats' dietary needs required that I switch to buying vet prescribed food online, I'm happy to support this local business whenever I can. Litter, treats, toys, accessories, etc. - for well-over a decade, NYC Pet has been a reliable and pleasant place to shop.
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June 2022 by Kate Tomlinson
Always well stocked and the owner is very friendly
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April 2022 by Hannah Parker
A great local business :) We purchased our regular dog food but found that the dog food company has changed the recipe out of nowhere. Our dog now refused to eat it, so we went back and saw that they still had one bag of the old recipe. NYC Pet was kind enough to just give us the new bag for free so that we had enough to transition our dog to new brand. I highly recommend this store!
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January 2022 by Kameo Douglas
I'm so disappointed. My local pet food shop that I've been with since 1993 has gone corporate. No more calling up and asking for a delivery. Now you have to use a website, schedule a day (not available every day), no conversation about product, no time estimate. Well, I'm really sorry to see them go. So much for shopping locally. Off to Petco. If I'm gonna go corporate, I might as well get the corporate perks. Sad.
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November 2021 by Sean Hogan
Very friendly staff. I prefer supporting local small businesses over Amazon, and this place the same prices anyway. My pup always wants to go in because he is often given treats.
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October 2021 by Melissa B
This small store has everything. A huge selection of brands for cat food and anything you may need for your pet. The guy at the counter is super nice and helpful, I love coming here!
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October 2021 by John Od
Very knowledgeable & reasonable prices!!!!
