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“I was very happy of my experience at this location. I can say first that I was pissed seeing that I had to still wait even after setting an appointment and getting there before time. One of the representative greeted me at the entrance so she can know how to assist me. After checking me in, Andy Eustache was so professional in welcoming me to his space. I came in to have 3 matters resolved. After Andy closely paid attention to my situation. He was able to offer me a product that I thought I would not qualify for . Also the fact that he speaks multiple languages just like me, this made me feel like he could relate to my experience. As a former commercial banking employee, he went above and beyond to assist me. I really appreciate every one in the branch as this was my first time visiting this location. Thank you MCU for continuing providing services that us members really need in our financial journey.”
9AM - 5PM
4901 13th Ave, Brooklyn
Banks
“Opened an account today and got everything setup with Eran’s help. He’s awesome and was really patient with us. I will go tell my other colleagues to look for Eran next time ?”
8:30AM - 4:30PM
2142 Ralph Ave, Brooklyn
Banks
“Shania really made my day go better by helping me with a financial question.She exemplified 1st rate customer service skills and interpersonal acumen. Not only was she exceptionally professional but she was also well versed in the topics at hand. She answered every one of my questions with precision and confidence. I will gladly come back to do business with MCU because of individuals like Shania. It's employees such as herself that exude cordiality and amiableness that will keep the business doors open.”
“Lucy and the staff at the Bay Ridge branch were very friendly, attentive and helped me with my transactions. She and the staff also put their resources to work on an online banking issue and will get technical support involved”
“Sherry and Michelle's service is very good. Whether it is opening a bank account, deposit service, or house mortgage loan, the entire process is very professional and prompt, making us experience a good customer experience. Highly recommend to other customers, especially Chinese customers, who will definitely receive very excellent and professional banking services. In addition, the mobile APP is also very good.”
“Fast and efficient, Marilana Mariano is always friendly and provides excellent service. This is my third time and always great service. She even addressed me by name, Hi Mr Connolly before the transactions were completed. TY”
“I'm a client of Santader bank for long time. They try to do something different by going full digital, no teller, only customer service and no cash withdraw except ATM. The work place looks modern and nice. They have cafe inside the branch. If you want to use the privet room, you need to reserve it first but the open space is open for everyone. The limitation of the bank sash as maximum of deposit check amount per time and per month, Zelle maximum per day and month need to improve. I had to close my business account here once and move to a bigger bank because the bank is too small, has so limitation and couldn't support my business needs. I still have my personal account here but with the limitation, sometime still not convenient.”
8:30AM - 5PM
8522 3rd Ave, Brooklyn
Banks
“The bank's ambiance is inviting, creating a cozy environment that sets it apart. The staff's friendliness adds a personal touch, making every visit a positive experience. Maria Mo exemplifies this warmth with her approachable demeanor and willingness to assist. Highly recommend!”
“I have been using the services of this bank for about 3 years. Competent specialists work here. They helped me get my credit cards. I will recommend this bank to my good friends. Thank you for your work.”
“I went to school there back in the 80s... Mr. Hills worth Charles was my 7th grade teacher... the neighborhood has changed so much... wow... Mr Hill was the headmaster... we even got whipped there...”
9AM - 5PM
4724 13th Ave, Brooklyn
Banks
“Today, I would like to thank eran abraham very much for his help. Because my card was stolen, he was very patient to help me solve the problem. Thank you very much. Otherwise, I wouldn't know what to do today. Thanks again eran abraham!”
“I came into the bank to withdraw my money and my card was block. I saw Terrence in the lobby he help me to get my card unblock and received my money. thank you gorgeous your help.”
“Excellent bank, very courteous and professional tellers and management. Quick service, the staff are always willing to assist you with any transaction. Very kind and helpful to the customer. I've been a customer for over 20 years. Highly Recommend A +++”
“Ms. Darcel is a awesome Branch Supervisor who really looks out for the well-being of her customers. I had a situation where a credit card company was trying to take advantage of me and not only did she give me wise counsel. She resolved the issue!!!”
Open 24 hours
1415 Avenue Z, Brooklyn
Banks
“(Translated by Google) Loyal Bank. The level of the Russian language of the staff is on top as well as English. (Original) Лояльный банк. Уровень русского языка персонала на высоте как и английского.”
“Patrycja Głowacz is the most amazing, caring and professional banker I have ever come across. She goes above and beyond to make sure to provide you with the most efficient customer service and to make sure all your needs and concerns have been addressed. Professional, competent and reliable always available to assist you with a smile on her face. Thank you again for all your time and effort! I’m very grateful for all your help!”
9AM - 5PM
516 5th Ave, Brooklyn
Banks
“Oh my goodness was Melvin a treat! Never have I ever felt so good getting cashiers checks for a broker. Personable, funny, and efficient! Will definitely be returning for any banking needs.
Okay I must add that sweet Melvin sent me a housewarming gift from Capital One- I am so touched! This is truly the most personalized banking experience I’ve ever had!”
9AM - 4PM
6701 18th Ave, Brooklyn
Banks
“One of best of bank in the hood. Excellent service and employees works there are nice. That’s why I’m banking with them more than 10 years with my personal and business. Highly recommended”
8:30AM - 7PM
7124 18th Ave, Brooklyn
Banks
“All the staff are great. They are Helping with anything that I ask for. Penny helped with credit card application. Cihan and Jane are Helping me with deposits. Alyssa helped with opening personal savings and checking accounts. Valerie helped me to order the checks. The new manager Jenny helped me with other issues. Allow them are very helpful!!!”
8:30 AM - 4:30 PM
9003 3rd Ave, Brooklyn
Banks
“The service you get from this bank, at least the branch i go to on 3rd ave in Bay Ridge, Brooklyn) is like the good old days of banking. It's a pleasure to go there, and get things done. Officers at the desks are smart, super efficient and never waste my time. You are made to feel that you have being banking there for decades, where in the bigger names bank even if you are banking for decades you are just another account. The people who run this branch are hands on.”
8:30AM - 4:30PM
1050 Forbell St, Brooklyn
Banks
“Great customer service Lopez was great assisted me with my auto loan and very knowledgeable made sure I was able to get what I want I would highly recommend anyone to go to this branch .. Lopez is the best”
8:30AM - 6PM
2-4 Flatbush Ave, Brooklyn
Banks
“I am not sure why all the negative reviews. The location and staff are lovely. I was in and out of there in 10 minutes. Needed two new cads printed. Staff was super duper nice. Don't hesitate to use this location!”
9:30AM - 6PM
2349 Coney Island Ave, Brooklyn
Banks
“(Translated by Google) Good staff very attentive and friendly girls fast service(Original)Хорошый персонал очень внимательние и доброжелательние девушки бистрое обслуживание”
8:30AM - 6PM
2944 Gravesend Neck Rd, Brooklyn
Banks
“I recently opened an account at TD Bank and had an outstanding experience. Tammy provided exceptional service, explaining everything clearly and showing me how to use the application. I am thoroughly satisfied with the level of professionalism and assistance I received. Highly recommend TD Bank for their excellent customer service!”
9AM - 4PM
1402 Avenue J, Brooklyn
Banks
“Just recently I had the blessed fortune of meeting Momin and Sean on Ave. J in Brooklyn, where they were promoting some of the very salient features of the Flushing Bank Family.Their friendly, simple, and honest presentation, further enticed me to enter the bank for the first time in my life and see for myself, if "What you hear is what you'll get!" Again, I received a second dose of friendliness, simplicity, and honesty.This came from a man of integrity, an excellent ambassador, by the name of Mr.Derek Faust. Derek spent a great deal of time with me, describing the many positive facets of this bank, without putting any pressure on me. I was amazed at his patience, comprehensive knowledge of all of the bank's protocols, and above all, his very modest and unassuming manner, which made me feel most comfortable during our meeting. Sean and Momin were still there, pitching in alongside Derek, giving me the sense that this was like a family. Overseeing all of this, was Irena, who promotes this atmosphere of friendliness, competence, and honesty. The bank was meticulously clean and beautifully but simply furnished.I am truly looking forward to a long relationship with this wonderful family!!!!!!!!!!!!!!!!!! Raphael N.”
9AM - 6PM
2664 Atlantic Ave, Brooklyn
Banks
“I live in Far Rockaway and the commit is not bad at all for the most part.The bank have so much to offer.When you first open up a checking account u receive a 150.00 dollars for u can do,anything with the money giving to you.”
9AM - 5PM
4721 16th Ave, Brooklyn
Banks
“Farah and Joel are angels!!!! I went to another branch on McDonald ave and had a horrible experience there, they didn’t want to help and provided no solution or reasoning. I went to this location and was so happy with the initiative they took to help me and it was all fairly quick! Great energy, they were very nice! Definitely go here and not any other location in the area :’)”
9AM - 5PM
4 Chase, MetroTech Center, Brooklyn
Banks
“This review is specifically for Sana Parvaz as she went above and beyond in trying to rectify the issue we were experiencing. From last week I had an issue ordering a checkbook. Tried online through Chase.com-failed, something with deluxe website maybe, maybe not..called them spoke to chase reps on the phone also ran into an issue. While on the phone was brushed off and told to try again later. Ok, tried again few times in the next few days..failed miserably. Decided to stop by the physical chase brand and was greeted by Sana. She was phenomenal, very personable, friendly and courteous. In fact other staff members were great also, even the branch manager greeted me and thanked me for using chase and coming into the branch. Sana was able to assist me and I highly recommend her, the woman needs to be promoted.”
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“We have used BAMS for our Credit Card Machine processing, and they have been great! Always the best Service! Troy my Rep always available when I need him. Always calls to check to see how things are going!! Customer Service is the best!”