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June 2023 by Ellen Nuckolls
Really disappointed with their store front. Much, much smaller than I expected which means far less options than what you see online. They have cool things on line but nothing too great in store. Even my 4 year old was dissatisfied. We had 1/2 a day before we left New York and choose to spend it eating in Brooklyn and taking our kids here instead of some really great other options and if I could do it again, I would have spent our time elsewhere. Nothing great to see here in person. Sorry to say because I love the online shop!
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March 2023 by Cathy Cain
I had kind of an unsettling experience here looking for Waldorf-inspired toys. The person behind the counter was definitely not helpful or child friendly. Never said hello or acknowledged my kid. There was one other person in the store. After our purchase, my kid said thank you very audibly and the person didn’t even look at her, or really thank me for our purchase. She also never offered a receipt which was annoying because I actually want to return our product just due to the nature of the customer service. When we exited, this guy accosted us just outside the storefront. We went back in the store obviously distraught, but the person behind the counter really didn’t seem to care.
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June 2022 by Barry Silverman
A great toy store with quality products and a great staff. Well worth the short drive from the center of the slope.If you’re looking for something special for your child, this is the place!
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March 2022 by lukas M
Beautiful and thoughtful space, with a palpable nurturing energy. The products are wonderfully curated, and the customer service goes above and beyond. My godson is obsessed with his Dinkum Doll
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March 2022 by Melissa Hutton
Love this store. I’ve bought a handful of really special gifts for my niece. Excellent customer service and a beautiful selection of toys. You can tell the owners really care.
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March 2022 by Moira McGinn
We love our local toy shop! We have been going here for years and always have a lovely, happy experience. During the pandemic, once it was safe for everyone to reopen the doors, we have taken our daughter for regular special trips to Norman and Jules to pick out one special gift, and they sure are special :) beautiful, thoughtful toys that stand the test of time!
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March 2022 by Christine Alcalay
I love this shop and it’s owners. Beautiful, thoughtful, handmade toys meant to be items of joy, play and imagination. My go to for my own children and gifts for loved ones. ❤️❤️
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March 2022 by Andre Despres
If I need a special and thoughtful gift for a new family - this is where I will always go. You cannot beat the selection, kind service and quality of products.
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February 2022 by Breeanna Foster
Made an advertisement for some stamps online and sold out but kept up the ad. When I linked someone to Amazon to buy them they had the audacity to delete my comment and DM me. Pro tip, Norman & Jules, don't alienate your customer base by messaging them and trying to talk down to them like a parent.
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January 2022 by Aili H.
It's a really nice play store. They wrapped our gift beautifully. But they don't have any outdoor play area at all. The photos on Yelp are very misleading.
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August 2021 by Niurka Maldonado
I love the attentiveness of the staff and how all of their recommendations and suggestions turn out to be favorites in our home.
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August 2021 by Jana Yiening Hsu
As a mom of two littles, I feel the prices of almost every item are outrageously high.
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March 2021 by Sabina Hahn
What a lovely shop. So well curated! I bought a present for my niece but my teenagers said it should have been for them. The best compliment
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March 2021 by Andrew Bogart
I want to like this place and b/c of a nice selection of inventory I give it two stars, but the prices are insane and people are just not nice. It’s a toy store - try and be happy!
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February 2021 by Michael Fischer
A very special store, warm atmosphere, and huge part of the community. Our kids have used the outdoor play space on nice days, and love to stop in every time we stroll through the neighborhood to say hi and browse the new goods. The owners are wonderful people.
