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September 2024 by morey sadok
They are masters when it come to mecanic
And no one can beat they price .
Thanks for the great services .
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July 2024 by Geoff Kirsner
Knowledgeable, friendly, communicative, and prompt. Eric at front desk is great
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July 2024 by Sonya Pustylnik
So fast and friendly! Highly recommend coming here. Called a week earlier to make an appointment for my NYS inspection and agreed to come in today from 8-10 AM. Dropped the car off with Ray at about 8:15 and decided to also get an oil change. The whole process took about an hour and half, no surprises and no extra charges. Ray and Eric were both very friendly and helpful.
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July 2024 by Kelvin Le
I used to work on my own cars, but moving to the city the garage space was sparce. Therefore, I always have some caution in dealing with new shops to see how they try to upsell or milk out any extras. Surprisingly, this shop was opposite; they not only did the job, but they threw in extra parts for worn out bits they encountered along the way. Admittedly, they were able to do jobs at a cheaper price than I could've done it myself had I gone out and gotten it all for myself!
From the first time, to all the many visits thereafter, I'm happy to have found a shop in the area to know as my new 'spot'.
I thought this might just had been a one off, but I continued taking my car here and saw the relationships they built with the community as well as their customers. Always true, always real, and always helpful - and always the same no matter old or new customers.
You get the sense that they're not only worthy of the business, but they really aim to be a part of the community which defined them far from any 'grab your cash' spot, but rather one that exists to be there and make anyone and everyone a lasting customer through transparency, truth, and overall giving the 'friends and family' feel while going above and beyond to make sure your ride is set. Besides, you'll see it for yourself when you stop by - so no need to take my word from a google review if you have trust issues!
You wont regret coming here, and you definitely wont regret coming here again the second time and however many times after.
Even if you forget their names from the first time (Eric & Ray if you need the name cheat sheet!), they'll still remember all the nuances specific to your car and treat you like it's your 100th visit with all the care and familiarity.
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April 2024 by Zack Boger
A mechanic that is friendly, fast, and reasonably priced? I didn't think they existed before I tried this place! Called to get routine car maintenance, got an appointment the next day, and it was done in under half an hour. Will definitely be using New Xcell for all our auto repair from now on. Thanks Eric!
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April 2024 by Just Gard
Very helpful, will not gouge you unnecessarily like others. Honest about their assessment.
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April 2024 by Ace Boogie
Arrived for a vehicle inspection, great service, in & out within 20 min!
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March 2024 by Damien Montes
Great service, great prices and great work. Ive been here twice so far, once for a spark plug change and today for my vapor canister. Both done perfectly. Thank you!
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March 2024 by Sean O'Sullivan
Very friendly even to a non gear head, fast efficient and trustworthy. I never feel like they are creating anxiety to justify work, so when they recommend something I listen.
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March 2024 by Molly Olsen
Super fast turnaround time for an oil change! Thank you!
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February 2024 by Peter Sun
I will never take my car anywhere else! Super friendly and honest staff, always does the best work with transparent pricing. Would not hesitate to recommend for any work that needs to be done.
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February 2024 by Diana Lee
Got my oil changed here. Prices fair and they were fast. Very nice and honest people. Highly recommend.
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November 2023 by Eileen Kelly
The only place I’ll bring my car and I will miss it when I move across the country. Kind, honest and hardworking is how I would describe everyone at New Xcell. They have changed my oil for years, always been helpful with updating registration and tabs and this year I was involved in a hit and run which took off my drivers side mirror and Eric was so lovely to work directly with geico and handle the whole thing. 10/10
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November 2023 by Glenn Lamkin
While visiting our son and his family in Brooklyn, had a flat tire and some other minor repair needs. Not being familiar with local auto repair shops, I randomly contacted New Xcell and talked to Ray. He was pleasant, knowledgeable, and willing to have my car towed to his shop and evaluate what was needed. Ray did all the necessary repairs in a timely manner and at a very reasonable price. I highly recommend Ray and his other crew members for auto repair needs.Services: Tires
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November 2023 by Elvis Jimenez
Great service good prices.
