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October 2024 by Eric P
Plants on the outside not taken care of properly...always die soon after you buy
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October 2024 by Wende Brown
Jodi is amazing! My beloved snake plant was sick and I didn't know what was wrong -- only that more and more leaves were dying, rapidly. Jodi let me bring my plant shortly before closing. She diagnosed it, repotted it, and patiently taught me how to propegate leaves that could be salvaged but not potted. There were three people working in the store at that time and everyone was friendly and welcoming. The selection of plants looked great. I will definitely return!
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September 2024 by Lilly Marinelli
Lu was so helpful and kind, and the plants are beautiful! Thank you!
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August 2024 by Loren Beas
Had to start from ground zero populating a new apartment with a new group of plants… Loved the diverse selection and easy access to supplies, but best of all was Jodi ! She was beyond helpful and patient; she helped me with repotting advice, making sure I understood care routines, carefully checking for diseases before sale, and even looking at photos of my apartment interior to gauge the trajectory of the sunlight and suggest the best areas to place the plants. Would recommend! Thank you Jodi !
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August 2024 by Jennifer Pakulniewicz
Says they open at 9 on their website, 9:30 … gates are down. This is why people just order online
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July 2024 by E. Michel
Came a long way on a hot summer day, truly beautiful plants surrounded by overly priced pots and unwelcoming energy from front desk. wished I had purchased locally instead, I know I wouldn’t have left feeling so dreadful.
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July 2024 by Lex Haris
Everyone who works here is always so kind and knowledgeable. I always leave with all my plant questions answered. Great prices for flowers and veggies. Love coming here!
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June 2024 by Judy K
So knowledgeable and helpful! The only plant store I go to.
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June 2024 by Anna Schaeffer
I went here to purchase tomato plants. They had a variety to choose from, plus pots, herbs, and other house plants. I purchased four cherry tomato seedlings for $2.50, which seemed like a great deal. I’ll definitely be coming back.
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June 2024 by Cynthia Brosnan-Rackin
I’ve been shopping at Natty since it opened. Joel has always been honest very helpful with advice. This store is a neighborhood institution and clearly a labor of love. It gets very busy during prime planning season so plan to go a little early in the day.
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May 2024 by Yosemite Journal
Owner needs therapy and 75% of the plants are infested.
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May 2024 by Judy Rocco
Found beautiful plants and tomatoes. Prices were fantastic too!
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May 2024 by Samantha Landen
I really wanted to like this place, since I prefer to shop small/local rather than going to the big box stores or online retailers, but I’ve given them multiple chances and just can’t recommend it.
I bought three plants here last summer, of which two were completely infested with fungus gnats that spread to my other plants. One of those plants basically withered and died within weeks. The other one pulled through…but I realized just recently that it’s not even potted correctly, they just stuck three small grow pots into a bigger one and covered them with soil, it’s ridiculous.
I’ll be shopping elsewhere for my next plant, unfortunately
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April 2024 by TL1
I stopped by Natty Garden, off Washington Ave, this morning. I walked in and greeted the male clerk. As it was my first time stopping by this plant nursery, I decided to browse around for an indoor table plant. I wasn’t in this establishment for more than 5 minutes before the clerk came to look for me. As soon as he finds what aisle I am in, he seems shocked as I notice him. He says nothing but “Oh” to me. He didn’t ask if I needed any assistance, what I came in for if I were looking for a particular plant… nothing. What he did do was PROFILE me. (There were other people in this establishment as well) I continued to browse, but I decided why should I give an establishment my money when its employee was profiling me. I ended up following my instincts and leaving. I will not be returning here. There are plenty of other plant nurseries within this borough—shame on you, Natty Garden for hiring such an employee. Perhaps you should re-train him or find another solution where no other customer has to be profile. It is 2024, and we, as humans, must do better!
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April 2024 by Danny McAuliffe
All good until you need help. I identified the trees I wanted, waited patiently for 15 minute to speak to the cashier only to be told that three other guys could help me and that they were outside. Said gentleman were nowhere to be found. It really shouldn’t be this hard to spend my own money.
