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February 2024 by Chris Trivell
The most fragile ceramic product I’ve ever owned. Good looking though.
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December 2022 by Lisa Wolford
A week ago I noticed a large pebble bowl I'd purchased had a small hairline crack in it. I was going to throw it away, but then decided to call the store given the products have such a quality reputation. I spoke with Madeline, who asked me to send a picture, which I did. Within less than 5 minutes, she emailed me back "how sad! Please come by for a replacement at your convenience. What color was the piece, it's hard to tell from the picture. I will set it aside." And that was it. No questions, no need to bring the bowl back, just an extremely pleasant encounter at the store to pick up the replacement. Very nice and very smart since they now have a customer for life!
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December 2022 by peg
There are no returns...just store credit! do not shop here...there are other places to buy Mudd! and if you send something back...they charge 25 dollars...plus 25 dollars to resend the correct item! definitely poor customer service! expected better!
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November 2021 by Sawyer Trice
Gorgeous products and fantastic customer service. I came across Mud in Sydney a few years ago. So pleased they have a store in Brooklyn.
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September 2021 by Marshall Nolan
One of my favorite stores in New York City. We bought our whole table setting for 12 at Mud in Brooklyn as well as a bunch of cooking items. We were helped by store manager Sarah. She took our shopping experience to a whole other level and because of it we have formed a long term friendship with Sarah and the Brooklyn store. We now go back often and buy other bits and pieces. Muds quality is as good as it gets. My family and I are over the moon! You must check out the Mud store in Brooklyn and ask for Sarah!
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September 2020 by Ralph Parrilla
It was perfect don't go by me check it out for yourself my view is 5
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November 2018 by Emily Finkelstein
Amazing store! Everything is wonderful and the sales associates are incredibly helpful. Highly recommend!
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November 2018 by Leo Stevens
Lovely staff. Wonderful shop.
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November 2018 by Shahrzad Changalvaee
Beautiful store, great experience, very nice staff.