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October 2024 by carlotta corbin
MRK always make me at peace, whenever he fixed my computer and is very patient and answering all my questions and informed me well. Thank you. MRK
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August 2024 by Ghazi Ahmed
What an amazing person, Alhamdulillah! I have already been recommending him to a few people because of his outstanding service and kindness. He really cared about my situation when I explained it to him, and worked with me. Prices were far better than most repair shops I have been to, and I am most likely coming back to this shop again if something goes wrong with my electronic device, in shaa Allaah. I would HIGHLY recommend you guys to come to this shop if you are having any problems with your computer and/or phone. Don't miss out guys!
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August 2024 by Khoa “Alex” Nguyen
I’m not happy with my experience. My laptop bios chip was corrupted and I brought it to this store. The guy was nice and I told him that my BIOS was corrupted. He said he was going to check it then mail me the total price. And here’s the problem, everything in the price was damn ridiculous.
1/ First, the diagnostic fee. It’s $95, not $50 like on the google site said. I understand if they haven’t update the price but $95 for a look only( because I told them the chip was corrupted and I was right) is not worth it, feel like being ripped off.
2/ Secondly, the guy said it would take him approximately 3.5 hours to replace the chip. NO WAY It takes 3 and half hours, especially if you considered yourself as an expert. Resoldering one small chip twice take maybe about 10-20 minutes only and I can even do it myself, which I will.
3/ The chip was only $25 but they charged me $60. The shipping was even faster. I wouldn’t care much but since the above price drove me unpleasant so I wrote it here.
Please think carefully before you bring your device here to get overcharged.
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April 2024 by Wynn Anon
The service and professionalism at MRK is off the charts. I had an issue with my PC and after some small hiccups at the beginning Mark stepped in and made sure I was well taken care of to a degree never expected but so appreciated. I cannot recommend them more highly. If an issue ever arrises they will make sure they go above and beyond to make it right and you leave with the utmost respect for their due diligence.
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April 2024 by N
Marc helped me identify the cause of my gaming PC problems (crashing while using applications/games), and installed the part I needed to fix the problem for very great price. He was very informative and explained everything that was wrong so I could understand it as well. Very quick service as well. Will 100% be coming back when I need IT service.
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February 2024 by james joker jackson futrell
I love Mrk inc I’ve been a customer for 12 yrs. The only place I go for all my computer needs
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February 2024 by Janelle M.
Mark gave me great advice. He is professional, kind and fixed my CPU emergency the same day. I highly recommend his computer repair shop!
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January 2024 by Boeing Jet
Best computer store ever. They are very fast and reliable.
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January 2024 by Lauren M.
The owner can fix almost any computer issue you may have. Definitely the best and fastest computer repair service in Brooklyn. Highly recommend!
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January 2024 by Timothy Thomas
Very professional environment. The owner is very polite and soft-spoken and takes the time to listen to what I thought the problem might be with my property.
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December 2023 by Shaun Ranade
Mark's the man! I had an unfortunate liquid spill incident with my Macbook. While the rest of the computer was working fine, the keyboard was busted. I went first to the Apple Store and they said they would need to replace the entire thing for $1000. Thankfully, I came to MRK first and Mark told me that he could repair it for much more reasonable price using used parts on Ebay. He was very helpful in guiding me with which parts to buy and he repaired it for me within a day!
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December 2023 by Patrick H
Marc is very kind!
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December 2023 by lilmissweirdo 1632
Very professional environment. The owner is very polite and soft-spoken and takes the time to listen to what I thought the problem might be with my property.
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November 2023 by Robert Fertig
More helpful, faster, and less expensive than big tech help.
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November 2023 by angelica casimiro
I had a little accident with my buddies laptop that he loaned and entrusted me with (beer spill…I know) and I noticed the keyboard started acting up. I had to act fast as I undoubtedly would regret telling my friend that his laptop was no longer functioning due to my silly mistake. Luckily Marc was 3 minutes away from me and i brought the MacBook straight to him. He saved the laptop and potentially saved me and my buddies friendship:) the keyboard was fixed immediately for a very doable and respectable price, he even did me an extra favor by replacing the speakers which I know my friend will be grateful for once I return him his MacBook. Such great service and expertise professionalism. Come to Marc yall. I promise as he promised me youll be in great hands.
