This Metro by T-Mobile store is known for friendly and knowledgeable staff, making customers feel valued from the moment they walk in. The store is bright, spacious, and clean, with clear displays of products. Customers appreciate the professionalism of the staff, especially those who provide prompt help and clear instructions. The manager is described as kind and helpful, taking time to assist customers with setup and questions. The store also offers a comfortable waiting area with tables and chairs. Overall, customers are very pleased with the high level of customer service, respectful treatment, and the staff's ability to address their needs effectively. Many consider this location one of the best, highlighting the friendly atmosphere and quality service.
This store is the only store in Brooklyn who understands the real meaning of CUSTOMER SERVICE. The manager is a kind person and helpful.
July 2022
Purchased A13 and a tablet from this store. I'm 86 years and the manager showed all respect by giving me maximum time on how to use phone, setup and free gift too. Very pleased with the service
March 2022
SHANI & MOE IS GREAT ! SHANI FIXED MY PHONE ! MY MESSAGES WERENT SENDING AND MY CALL WASNT WORKIN!!!
