-
July 2023 by AZIZJON UBAYDOV
Orginal
-
June 2023 by Kimona Seivewright
This place closed down 2 months ago. I had to go to T-Mobile down the block
-
May 2023 by Olanda Kent
Fast and efficient service in the Brooklyn downtown shopping district
-
April 2023 by RAM62Bk
It was a horrible experience to patronize this unfriendly store.
-
December 2022 by Rosa Wright
Worst place I have ever visit, they mistreat me and misguided so they made me leave the store without helping me.. I'm so upset with this store .
-
December 2022 by Charles Jackola
The staff that work there,needs to learn some respect for metro customers.
-
November 2022 by Glowing 2suns
This is a clean decent sized store with friendly workers. Everytime I come here I'm out fast. It's never crowded and usually 1 person or none ahead of me. They sell a few accessories and offer nice size packages at good affordable prices. The service is decent, but sucks at certain times terribly. I'm not sure if it's the area down here, their service or both.
-
September 2022 by Jay T.
Buyers beware!!! I do not recommend this business for reasons that are nefarious. My aunt, a senior citizen in her 70's, purchased a new phone here on 08/24/2022; I was with her. The sales person was a person that identified herself as "Bindhu"; she was being helped by a male employee. After going over all of the formalities of upgrading my aunts phone, she has a Metro account, she purchased a phone. Bindhu led my aunt to believe that she was giving her a fare and honest deal when in fact she was scamming her. Bindhu knowingly charged my aunt more than $130.00 for a " bundle" of items that she did not purchase. She added the items to the receipt and intentionally did not give her a copy of the receipt. She tried to cover up the scam by offering my aunt two cellphone cases and a screen protector at a very disconnected price; all of which she declined. I'm sure this would have appeared on the receipt as the bundle ( she really tried hard to sell it). One of the cellphone cases was returned by a customer while we were standing there because it was damaged ( we witnessed the exchange). After returning home my aunt later noticed that she didn't have a receipt. I tried calling but no one answered. I returned to the store later that day and asked her for the receipt, she told me it would be texted to my aunt's phone; she told me that they don't print receipts. I asked the employees why no one answered the phone and they had no answer. I called the store while I was standing there. The phone was in a drawer and the ringer was turned down so low that you could barely hear it ringing. I left the store again. After thinking about it and doing some research online. I found out that this has happened to other people ( no receipt). I returned to the store another day and was told that Bindhu was not there she rotates to other stores. I explained the situation to another ( honest) employee that was there on the day the phone was purchased. He researched, found and printed the receipt. The employee explained that receipts are always given and are not texted to the customer. I left the store and later looked at the receipt. That's when I noticed the overcharge. I returned to the store and I pointed out the overcharge for the items that had not been purchased. The ( honest) employee was disturbed by this blatant attempt at theft by fraudulent means. I do know his name but I don't think he should be mentioned by name. I left and returned later that day with my aunt and he refunded her money to her account. There are other details to this but I believe that this explains it all.
-
May 2022 by Mari paz Marlo
do not go! they charge you more, lousy service only interested in selling, you tell them you don't want something and they still sneak it in!! It's more of a scam than a store!! I would never recommend
-
May 2022 by Lee R
Excellent customer service here. They helped me port over from my old carrier with no issues in the process.5/5, would recommend this place to someone else.
-
February 2022 by Stacey Pierce
Very helpful. Got my new 5G phone in timely manner.
-
October 2021 by Christopher Leon Johnson
Thanks for the service. Thanks for the help. Thanks to the expert "Femi" and the manager "Edwin" for the customer service. Great selections and clean inside the store too. Appreciate it. Stay blessed.
-
May 2021 by Vanessa Pantoja
Expensive, understaffed, unprofessional
-
April 2021 by Naquon G
Great staff worked quickly Marcus and Charles were a great help
-
April 2021 by Indieo Sanchez
CLEAN,HOWEVER EXPENSIVE,AND UNDERSTAFFED..? ??
