Metro by T-Mobile at the Flatbush Junction location provides prepaid plans and phones from brands like Apple and Samsung. Staff members are described as friendly, patient, helpful, and polite, often going above and beyond. Customers report great experiences with getting help switching carriers, upgrading or replacing damaged phones, and having their problems fixed. The service receives strong recommendations, with multiple reviewers noting they were very impressed and thankful. The location is noted as the main office for resolving issues.
