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May 2024 by Eli Cohen
Very helpful no pressure.
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March 2024 by Felipe Vega
Good service
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September 2023 by Nataly
thank you very much for your professionalism
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August 2023 by Natalya Natali
thank you very much for your professionalism
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January 2023 by Monica C.
So my mom lost her device/phone. My husband and I bought her a new phone and when trying to Activate the new phone but what I was told on the phone from T-Mobile was that I needed the porting information to keep my mom's number from Metro Pcs, so I kept calling and they said I had to go in person with my mom since she's the account holder to the corporate store at Metro Pcs so that's what we did and then, once at the corporate store, which is this location on Kings Highway in Cherry Hill, they were super helpful everyone there rallied around my mom and did everything they could to help us they were wonderful and very professional however, we needed to make a call to get the transport pin and the account was not bypassed yet however, the manager kept saying how he could not help us so then I asked for another manager on the phone and the manager on the phone transferred to his manager and then he put me on hold for about 45 minutes, and when he came back to let me know an update, he talked over me and would not listen and kept telling me that I need to listen to him, and was very snarky and very rude however, I am at the end of the call. Spoke to Tony who is supposed to be a manager and he kept talking over me and told me that it's now my turn to listen and his eye ID number is 500746 so I just wanna make you aware in case you need to call Metro Pcs because they have horrendous customer service from management on the phone. Everybody in the corporate store was fantastic and super helpful, so I wanted to let you know that Yair and the other management and staff were amazing and super helpful and I just wanted to make you aware of this.
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May 2022 by Andrea Poveda
Very good service thanks to the young man who helped me with my problem
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January 2022 by Akmaral Mussayeva
The service provided by Tamir was professional, polite and full of patience. I wish everyone in NY has the same attitude!
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March 2020 by Vasillios Apostolakos
Thank you excellent service Jacob and Johnny thank you I highly recommend this store good phones accessories and good laughs thank you boys
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December 2019 by Mateo Rodriguez
Johnny has a good way of speaking to people and helping understand what the promotions are other places tried selling me phones that were free for full price ! That's not right ! Thank you Johnny
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November 2019 by Gloria Qvito
Great staff Johnny is very helpful and patient and i am no good w phones thank you love this store highly recommneded
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November 2019 by Edgar Torres
Came to pay my bill ended up buying a phone great service thank you johnny highly recommended
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November 2019 by Maria Cabrera
Great store thank you johnny I'll make sure to come to your store only Haha honest and knowledgeable employees thank you !
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November 2019 by Domingo Quiros
I didn't even see there was a metro store very big store inside alot of different things air pods Bluetooth headphones and alot of cases headphones glasses and nice phones thank you jhony
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November 2019 by Saida Wollace
Boy help me that you so much english no good boy help me thank you
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November 2019 by Santiago Aguilar
This guu hooked me up w amazon prime i was paying 50$ plus 30 n 30 110 total on a old plan and he updated me with new features and amazon prime and google 1 and hotspot and thank you for your patience to the rep working in the store the customer service is out standing and soooo many accessories to choose from
