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September 2024 by Phuong Vo
I used to come here for dry cleaning services because they offered good price and took good care of my clothes, until they lost my $300 beanie. I asked if they could help me contact the cleaners to check again for the beanie, as it was a handmade piece from England that I couldn’t replace. They refused and kept asking, ‘How much do you want?’ I repeatedly told them I just wanted them to look for the hat. When I mentioned that the hat had cost me $300, they said they wouldn't pay me anything over $50. It's such a huge disappointment in how they handled the situation. I imagine people use dry cleaning services because they have expensive pieces they want to preserve. If they lose something even more valuable, like a $1000 coat, and take no responsibility, I wonder how they'd handle that.
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December 2023 by Sunny Carter
I called this morning to inquire about an alteration. When the call connected, a woman answered the phone and stated, “Hello, bueno dias.” I replied “Good morning” and proceeded to ask my question. I was rudely cut off to be told in English that I needed to speak in Spanish. I could not locate any information on their website that states that you must speak Spanish in order to be serviced, therefore if you are an native English speaker, please be advised that you must speak Spanish in order to get information and/or services at this location.
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November 2023 by Robert Albert
I had been looking for simple, high quality alterations in New York City that doesn't break the bank, making it possible to extend the life of my clothes in a sensible way. I've found my spot and my tailor. Braulio is simply excellent — he is very skilled, friendly and efficient. When adjustments need to be made, he does them with a smile. Nothing fancy here in this laundromat, where you might be changing in the back room if you're modest. But what MBJ lacks in ambiance, it more than makes up for it in the kind of anytime-tailor you dream about but thought you couldn't find in the big, fancy, expensive city. It's a really easy walk from the subway too. Gracias Braulio!Service: Alterations
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June 2023 by Courtney Duke
Terrible service. Despite telling them multiple times that they were cleaning two skirts, they charged the items as dresses. They also removed pieces from my clothes and failed to return the correct items (for example one of my skirts had a string attached to it that helped close up the skirt - after removing it took them multiple days to find the string, and when I received the string it was not the correct item.) I will not be going back to this dry cleaners.
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November 2022 by Julie Hackett
Went in to get change and check prices so I could come back with my laundry and not carry it around with me. Whoever was working screamed at me about how the change machine was for customers only. I tried to explain that I needed the change and would be bringing my laundry right back and he kept cutting me off to yell that I should go to the bank instead. Don’t go here unless you want a terrible customer experience.
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June 2022 by Ashamettie Pooran
Very clean !! Excellent services and staffs are so friendly and nice.
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December 2021 by Sophie
Hands down the best laundry service. Clothes are clean and smell so good. I also had something tailored and it was perfect
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August 2021 by Sophie Schimansky
Hands down the best laundry service. Clothes are clean and smell so good. I also had something tailored and it was perfect
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August 2021 by Lovepreet Kaur
First time doing a pick up and delivery of wash and fold service, so worth it! The folding is perfect!! Thank you :)
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June 2021 by Loki McCorquodale
Super little laundromat! Clean, great machines and cheap prices. $2.25 small load, $3.50 medium load, $5 large load. Really friendly attendant keeping an eye on the place!
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June 2021 by michael chiche
This place is nice environment and friends and family that you came in and out Straight to business...
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April 2021 by Ryn S.
I took a few articles of clothing to multiple dry cleaners and was told that they couldn't help me with one article of clothing that was stained and another which needed to be stitched. Finally, I visited MBJ and they took care of all my items and did a great job. I am happy with the service!
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October 2017 by Tara McHugh
Very clean. Friendly owner
