Marshalls is a store full of surprises with new items arriving weekly. It offers a wide variety of merchandise, including great brand names in clothing for ladies, men, and kids, as well as shoes, beauty, and home items. Many find the prices good, reasonable, and a thrill, offering value worth the trip. The store can be crowded and some find certain items expensive. The selection is ever-changing but the store is often not kept organized, with things seen all over the place. Payment is fast, though some workers are noted as slightly arrogant. It is described as definitely better than some other stores and never boring.