Marshalls offers a store filled with surprises, featuring new items daily across fashion, shoes, beauty, home, and kids' categories. The store's ever-changing selection includes brands and designer labels that customers love, making it a fun and interesting shopping experience. The store is generally clean and well displayed, with organized sections and tidy shelves, especially in the beauty and women's departments. The staff are known for their good customer service and kindness, creating a pleasant shopping environment. The dressing rooms are clean and well maintained, and the store is conveniently located with a good route for shoppers. However, some reviews mention that the store can be small with limited selections, especially in women's clothing sizes XS. The selection of shoes and clothing may be limited, and the store can sometimes be messy, particularly at times when it is busy or in certain sections like makeup. One shopper shared a negative experience of being sneezeed on, but appreciated that hand sanitizer was available at checkout. Overall, this Marshalls location is considered one of the better ones in NYC, offering a store that is always surprising, with friendly staff and a decent selection, especially in beauty products.
I’ve never been to a Marshall’s/TJ Maxx with kinder employees. I researched Marshall’s is dog friendly but all the employees were so kind to my pup while we shopped. Excellent pet selection of course, a pleasure to go!
January 2025
Good customer service/cashiers. Their selections can be good but it’s limited. Pricing is decent. Public restroom provided. Unfortunately it can be messy at times, especially at the makeup section.
November 2024
The store is clean and well displayed. It's not too busy and the route is convenient and good. However, there were very few women's clothing in size xs. Instead, the cosmetics section is quite well stocked with premium brands.
