Marshalls is a large store known for its ever-changing selection of brands across ladies fashion, shoes, beauty, home, men's, and kids items, with new surprises arriving weekly. This particular branch is noted for being very big, offering a large variety of clothes, shoes, and house stuff at good prices, with many unique items. It is described as having an amazing selection of hair and skincare products. However, the store frequently faces significant challenges. It is often reported as being very unorganized, with items scarce or scattered all over. The lines are consistently described as extremely long, sometimes stretching from the back of the store, and the location is often crowded. A common complaint is that the store is always understaffed. Customer service experiences vary greatly. While some staff, like a store coordinator, have been praised for being quick, helpful, and handling situations well with positive energy, other encounters are negative. Multiple reviews mention cashiers and attendants being rude, displaying poor attitudes like eye-rolling, desperation, and blaming customers for mistakes. There are also reports of workers being physically careless and unapologetic. The men's section is noted as needing to be larger.
The place is great and the staff were nice to me. I recommend visiting this place
January 2025
Big store, selection of products at cheap prices, usually busy
December 2024
There are things with a large selection and there are with a relatively small selection, I found everything I was looking for but there is no order in the shelves/racks themselves and it took some time to find the things
