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February 2024 by Jerry Toth
No issues with appointments, approvals or wait time all 3 times I went there for CT scans. Office personnel were very polite as well as the technicians. Longest I waited was 30 minutes because I had to drink the liquid for the contrast. Other times max wait was 15 minutes.
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December 2023 by John
This place is horrible the receptionist makes you wait and has bad attitude does not answer questions you have no body come to this place it smells
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August 2023 by Jennifer StFleur
This office is extremely unprofessional. I was suffering from extreme back pains. I was called 1 hour before my appointment to confirm my appointment. As I was on my way about 10 minutes away. Someone from the office calls and tells me that I don't have a pre-auth to be seen. I have worked in the medical field for over 10 years and NEVER has an appointment been confirmed with checking for paperwork. Then the "MANAGER" by the name of ARMANDO gets on the phone real sassy. I asked him for his name and he starts spelling it out A-R-M-A-N-D-O as if he didn't care and nothing would happen to him. I told him I traveled in pain to make that appointment and he turns around and says "well are you going to pay for it?". Anyone that is sick and in severe pain doesn't want to hear words like that. I told him then I would go to another office and he's says "SO GO!". So unprofessional and obviously their office doesn't have people on top of their work. After an appointment is made then the eligibility should be verified as well as copayments etc. That way people don't have to travel and waste money,time,and spare their blood pressure from shooting to the roof. I wouldn't recommend this place to my worst enemy. DONT GO THERE! Any 5 stars you see has to be a friend or relative.
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August 2023 by Ayala Pin
It says they close at 2. I came at 1:10 and they were closed.
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July 2023 by Love Laughter
The staff is atrocious. The Chinese girl who refused to give me her name was totally disgusting. I had a appointment and waited two and half hours after my appointment time because they were taking people without appointments. The board of health should close this place down. Rooms are filthy 96 degrees out no ac, ceiling where the vents are all black mold. The technician said she hated working at this place. My report is still not read and it was an emergency test and the Dr needed results immediately and I was told no problem the Dr will get it that day. Please never go this place. It's completely run down and the technician does even change the paper on the table. oh and the three people at the front desk talk about every patient while you are sitting there. I wanted to speak to the office manager an apparently I was told they don't have one. I am a nurse and will be reporting this facility!!!!!!!!!!
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May 2023 by Michael Gillespie
Staff did a great job doing diagnostic procedure..However I have insurance...they accept my insurance....I received a bill and for over two years I can't get an explanation from billing department..my insurance company says my procedure is covered.i have left numerous messages .
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April 2023 by Erin Tully
Go elsewhere- I read all the bad reviews and decided to give them the benefit of the doubt. Wish I never did. They lost 3 customers while I was in there for an hour today. I actually feel bad for the employees as I do think they're trying their best. They are clearly getting bad advice from their managers ( you could see their eyes averting whenever she walked in the room). Clearly some insurance scams going on where they want people coming back multiple times for what can easily be done is one visit so they can keep billing/collecting co-pays. Would not recommend & will not be back.
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April 2023 by temple sholom
Terrible service took a month to get approval when I when somewhere else got it in 1 day . Rude no one is working in that office will never use them again Horrible !
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January 2023 by David Francis
Best in class service.Nice and clean space and superb delivery and attention rendered by staff to each patient that walk in there... Improved wait times, and this is cruical especially during the week, with a large volume of patients booked at 15 minute intervals, so be on time to reduce downtime.Knowledgeable staff that is experienced and know the semantics these insurance companies do to patients to restrict service and doctors have to plead and fight to get some procedures approved and not billed to patients seperately to work... as seperate visit charges..More extended hours to the public could be done to compensate for the few and far distance geographical I mean, between locations of this facility however..In addition a lab for bloodservices and other things would do well to be hooked up under the same name Marine Park to give more choice and leverage to patients who do not wish to use Doshi Labs or Lenox Hill labs or Quest labs for other reasons.Good network of specialist doctors who love the precision work they do.Overall my visit and observation was good and wait time was 1 hour on a Friday at 12:15pm to 1:20pm, giving me plenty time to get back to work before 3pm and to go home by 5pm...
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January 2023 by Ihor Tverdomed
good and cheapno linea bit long waiting time for a relatively quick procedure
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November 2022 by Sheila T.
Appointment was easily made and wait time was short. I have been going here for 38 years, had radiation treatments initially. I am a long time survivor so my original radiologist is no longer there. I go for my diagnostic tests now and I am satisfied.
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June 2022 by Miriam booso
I head a prescription with two MRI on it. Since my insurance did not cover I called and asked how much it will cost me for both MRI . I was told that it will cost $400.00 for both and I even asked her to repeat. When I went for my appointment I handed the secretary my prescription that had both mri listed and she asked me to pay $400.00 . At no point I was told that I am only getting one MRI that day and the money I paid was for one and that I need to schedule another date for the other MRI. When I got the results I saw that they only did one MRI that day and they told me that I have to reschedule for a 2nd MRI for additional $400.00.They purposely deceived me.I will never go again
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April 2022 by m “Katie” k
Customer service very nice. They keep to your appointment time within 10 minutes
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April 2022 by Asisa Urgent Care
HORRIBLE PLACE DO NOT EVER GO. I CALLED ASKING FOR THEM TO FAX MY RESULTS TO ME AND AS THE PATIENT I HAVE A RIGHT TO THOSE RESULTS AND THEY WOULD NOT SEND IT TO ME. LADY HUNG UP ON ME AND REFUSED TO HELP ME SOOOO UNPROFESSIONAL
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April 2022 by Reeves Eisen
It has been approximately 2 decades since I went to this office and had bad experiences.Recently, my doctor ordered a specific test, which he wanted me to have done there. Sadly, it was the same awful experience. I arrived 15 minutes before my 1:30 appointment. After registering, I sat in the waiting room until I was called at 3:00. The waiting room was almost empty, so that wasn't the cause of the delay. Every time I asked how much longer it would be, I was given a reasonable answer such as 10-15 minutes. So, I waited. BIG MISTAKE!! NO RESPECT FOR THE PATIENT'S TIME! The only reason I gave a 2 star review is because the tech was very nice. Avoid this office if you value your time!