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October 2024 by Grace
The staff sometimes make up their own prices. I bought a drink for 6.99 one day and then the next day they charged 3.89 for the same drink. If items don’t have a price tag, they will literally just punch in whatever number sounds right. Definitely make sure to price check everything on your own. I don’t think they’re trying to scam anyone but the people here aren’t very careful and this happens almost every time I shop here. I don’t trust how much the staff say things are because I don’t think they actually know. Most importantly, there’s no way to keep them accountable. So whatever price they think is right will be added to your receipt if you choose to buy the item— and who’s going to tell them they’re wrong? There’s no price tag to confirm anything smh
Other than that, the produce is pretty good and they keep their items well stocked. It’s just kinda expensive to shop here and the whole thing about the prices makes my experience a little meh.
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August 2024 by Rodriguez Michael
As soon as you walk into Key Food, you can feel the positive energy. The staff is super nice and always ready to assist. The food is consistently organic and fresh. It's impossible not to adore it.
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May 2024 by Shelley Foo
Well stocked and exceptional customer service ! I had a manufacturers coupon that wasn't working but the manager was able to help me take off the amount on the product. It's been challenging for me to find it in stores anywhere so this rlly made my day.
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November 2023 by R K
Convenient, well stocked, friendly, clean. But checkout is a problem—double scans, discounts not applied, etc. They’re trying to be fast when there are lines but you end up paying more for it.
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October 2023 by Liza Dye
They don't accept EBT ??
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August 2023 by Donnel Johnson
Great location great store ! 50 years of service in our local community and that's something to be proud of honestly! Ill thinkers for the current this is a 5 ⭐⭐⭐⭐⭐ rate establishment real talk!! Clean and super great customer service tell them 5 ⭐ sent ya hip hop 50 years and will always love BIG POPPA ? ? ?️????️?
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August 2023 by Watra Sumukatu
Super Overpriced! Horrible quality of fruit and vegetables.
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June 2023 by V Francis
So delighted that they had Mikeys Vegan Marinara Pockets. So delicious, this will be a regular item that I pick up there. I stretched the box into 4 servings since the Beyond Meat recipe had alot of flavor but I wanted to limit my sodium intake.
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April 2023 by Joel H.
I am always impressed by this store. I was even impressed before the big "makeover" but since, even more. I am very happy this location is just minutes from my son's place so it's always a stop to pick up dinner and a snack before a night of taking care of the kids. You walk into a very large clean and bright area (vegetable section). Straight ahead is the deli section with a great selection of Boar's Head and Key food products. I have always been very impressed with their house products. The staff behind the counter is always efficient and professional.There always seems to be plenty of everything here. Meats, dry goods, beverages, etc... Living on Long Island I am used to 'mega grocery stores.' My shops have everything possible including patio furniture.Key food does a great job for the community and I truly recommend it for the locals. Comprehensive, clean, bright and a very courteous-friendly staff.KUDO's to the team at Key Food.
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April 2023 by Black Fyah
New Name Urban Market By Keyfood. Old Food Still Being Sold By Gala Fresh. You Might Still Be Consuming Compare Foods Products Buyer Be Aware... Everything That Glitter Isn't Gold.
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March 2023 by Hang Lin
If you're looking for a grocery store that provides good value and quality products, Key Food may not be the best option based on the following concerns.One significant issue that we have raised concerns about is the pricing. my friends and I have seen sales prices are consistently rung up higher than advertised. This can be frustrating for those who are looking to save money and stick to a budget. It may also be misleading and create distrust towards the store.Another issue that has been raised is the bottle deposit charge. Key Food charges us for bottle deposits, but they do not have machines to take back the bottles. This can be inconvenient for customers who have to dispose of the bottles elsewhere, potentially losing out on the deposit refund.A third concern is the quality of the products. We bought some of the food items are expired, which can be dangerous to consume and lead to health problems. This may also create a lack of trust towards the store's quality control and management practices.It may be wise for customers to exercise caution when shopping at this store and thoroughly check the prices and product quality before making a purchase.
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March 2023 by O Diana
Recently renovated to have a wider, more open fresh produce section, very well organized, clean with good lighting.
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December 2022 by T W
Very expensive shop that will continue to raise prices as more & more “luxury buildings” are built in the 2 mile radius. If you’re non white “security” will station them self at the door to passively intimate you. Most likely a ploy against would be thieves but this is in fact detrimental to building good customer relationships.I only put up with it as I only like a block away, only here for 5 items or less. Just go to Trader Joe’s if you can. Prices are much cheaper overall and is more inviting
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October 2022 by John Macdonald
Rotten food. Hostile staff. Nice makeover. Same problems. Amazon Fresh is cheaper.
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October 2022 by Jeff
Beware of "sale" items!! Prices CONSISTENTLY ring up higher at the register, or 'buy one get one free' is not actualized at the register.
I suggest you read the fine print on "sale items" i.e. which flavors or net weights are excluded or included. They use confusing small print and often post the sign in front of the wrong item on the shelf making it easy to mix them up. If you calculate your budget as you shop for food like me; you will NOT enjoy shopping at this Clinton Hill location. Been shopping here for 4 years and now I'm done. Guess what? There's new grocery stores close by that have price stickers ON EACH ITEM where they don't do bait-n-switch on sale items.