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March 2024 by sam Y
Salesman not knowledgeable enough. Have had several shipping issues including shipping. Wrong items. Latest issue had, called on Friday after noon around 2:50 PM, did not know. They closed at 3 PM. Salesman wasn’t a very big hurry. Informed salesman will call back Monday asked not to ship or tool and make additions to order. Called Monday morning at first I was told my shipment is being processed. I was told my order had already shipped. Now I have to pay shipping again. To finish my order. I just ended up canceling the rest of the order. Not a good way to do business. I do have to say their prices are better than other Shoe Repair suppliers.
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August 2023 by Robin iSoapify
Yesterday, August 8, 2023 was my first time ever visiting Kaufman’s and I had a great experience. They welcomed me with open arms, although the sidewalk was being upgraded and covered with cement. I walked the plank and got a standing ovation! ?? ?This store has everything for your shoemaking needs. ? I was a child in a candy ?store. I had to contain myself. Everyone was helpful and I will be going back soon!
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August 2023 by Robin Walthour
Yesterday, August 8, 2023 was my first time ever visiting Kaufman’s and I had a great experience. They welcomed me with open arms, although the sidewalk was being upgraded and covered with cement. I walked the plank and got a standing ovation! ?? ?This store has everything for your shoemaking needs. ? I was a child in a candy ?store. I had to contain myself. Everyone was helpful and I will be going back soon!
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July 2023 by Sara Lim
Terrible customer service! very mean and disrespectful when he talks! no manners whatsoever! Never will order back this place again! There is no option to give zero star. It's a waste even giving one star.
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February 2023 by Vittorio Loiola
Knowledgeable Staff Great selection what more can you ask for
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January 2022 by Sanghyun Shin
There is variety shoes supplied things,The people who work there are very kind.
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July 2021 by A.V. Jones
Visited this a.m.Thanks so much for the employee who stopped what he was doing, to weigh some leather for me. He also took the time to go in the back to retrieve a sheet of Dog bone soling.
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June 2021 by JS SD
(Translated by Google) The attention of the staff is very poor, unkind, with the exception of the oriental gentleman of the box, good products and good prices, remember the employees that their work is due to us, the customers, learn a little attitude and education(Original)La atención del personal muy deficiente,poco amables,con excepción del señor oriental de la caja,buenos productos y buenos precios,recuerden los empleados que su trabajo se debe a nosotros los clientes,aprendan un poquito de actitud y educación
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January 2021 by Ermitanio Cornejo
(Translated by Google) very well(Original)Muy bien
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January 2019 by luis ortiz
They honestly have the most disrespectful staff I have ever seen. In all the times I have been there I hear them gossip, criticize, and make fun of other customers right in front of my face, sometimes even the elderly. I once sent an employee there for some supplies and when he came back he told me the staff at Kaufman told him another one of my employees gossiped about him when he was there, like who in their right mind does that at work?
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December 2018 by D F
I have seen that this business has received mixed reviews in the past, and I can only say that my recent (first) visit was quite positive. The staff directed us to supplies, helped us rummage a bit, and even found a specific (non-sandal) version of a last in the back which wasn't out on the floor.
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December 2018 by Kelly
They acted like they weren't trying to sell anything to me. Very rude and unprofessional.
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December 2017 by Mark A. Williams
The one and only, since way back. Do your homework kids: This is a genuine old-school service counter establishment selling b to b. They don't suffer fools with stupid questions, which makes me like them even more.
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December 2017 by TOLIK ABAMELIK
Kaufman shoe is the best company to bye shoe repair supplies
