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July 2024 by Lydia Lichtiger
I had a terrible experience here. I brought my watch in for a battery change. When I picked it up, the crown was not securely put on the watch and there was a scuff mark on the inside of the glass covering the watch face. Not a big deal but I just wanted these two issues fixed. The workers in the store yelled at me for "blaming them" for these problems, which weren't there when I brought the watch in originally. I was on the verge of tears in the store. They also said that they've never had a problem before, which is clearly not true based on other reviews. It seems like my experience fits in with a pattern of careless work, not taking accountability for their poor work, and saying that the problems that they caused were there when the jewelry was brought in. They have horrible customer service, poor work, and I would definitely not recommend coming here!!
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June 2024 by Faryn Shiro
Came in to get my necklace fixed. They were so kind and even cleaned two bracelets that were on my wrist. Jewelry was beautiful! Definitely will come back to buy!!
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April 2024 by PRD
AVOID! VERY SHADE BUSINESS! NOT TO BE TRUSTED AT ALL!
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March 2024 by Timothy Pak
Very unprofessional
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January 2024 by Lana Stacy
BUYER BEWARE - THEY SELL FAKE STONES!!! I honestly can’t believe that this shop is still open after seeing other similar reviews. I’m still in shock when I discovered that my ring had a fake Australian Opal in it. I took it to another jewler to get remade and reset into gold, and they showed me in front of them when they took off the “stone” from the ring that it was just a piece of glass with a shiny paper-like material underneath to mimic a stone. Absolutely horrible. Please do not shop here or bring any jewelers here. They are scammers.
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August 2023 by Monica B.
Wonderful jewelry store and the owners are fair and easy to work with.Moved fromPark Slope years ago but still return for repairs and redesign as they are trustworthy.Highly recommend
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August 2023 by Penny Spiwack
I don’t know about you but when my watch doesn’t keep the right time I’m not happy. My husband and I arrived to our Brooklyn rental this past Saturday (7/15) and I realized my watch isn’t keeping time. I googled local jewelry businesses who can replace the battery in my watch, I read a good review so I took a walk over and hoped for the best. I met the owners Ely (husband/jeweler) and Nellie (wife/manager). Very nice people. Ely assured me my watch had a faulty battery and replaced it for $30 (competitive price). Now, my watch is keeping perfect time so I’m a happy camper! Thanks Ely & Nellie.
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June 2023 by Olivia Gellis
Literally swapped a diamond out of my grandmothers ring for a CZ. I have all the proof and have a detective on this case. I’m so angry at this so called “jeweler”. Apparently after speaking to people, this has happened before. This shop should be closed. Have also contacted BBB.
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May 2023 by Olivia G.
Update. The owner is the rudest nastiest man. Asked if I had a mental illness. Many neighbors have had similar terrible experiences with this jeweler. I believe in karma and know this man and his dishonest wife will learn their lesson at some point. What a sham of a business. Highly recommend staying away.Police file opened against them as of yesterday. Will update my community with results ASAP.
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April 2023 by Linda B.
7th ave jewelers has been our local go to jeweler for many years. He (Eli) has a nice selection of watches, necklaces, rings, earrings etc and is reasonably priced and most importantly honest. He repairs watches, etc and gives appraisals too. We highly recommend supporting this local business.
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April 2023 by Erik S.
I have been coming here for 20 years. Eli and his wife are just lovely. Have been working on my watches and jewelry repairs without issue. Highly recommended!!
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April 2023 by Elaine K.
Beware of bad reviews. I came in to replace batteries for three watches and resize one watch. The work was done right there. Prices are very good. I asked the owners about the bad reviews and they were a bit shocked. The owner does work off premises because that's where his workroom is. They told me about the story about the alleged stolen watch. Just not true as per their version. it's easy to pan businesses but I wouldn't in this case. I'd definitely come back. They had some very lovely pieces. And service excellent.
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February 2023 by Katherine F.
I took an antique gold watch to them for repair. Without telling me the took it off premises and then told me it had been stolen. I never saw the watch again.
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December 2022 by Corrie W.
What a mix of good and bad reviews here! First off, I do believe them all. The owners are not super helpful, rude in fact but quite "old school" New York and I find if I'm rude too I am able to get what I want accomplished . As for the prices many people here seem to complain. They are actually very cheap. People who don't think so don't know what high-end jewelry work costs. This, to be clear is not one of those high-end places and anything super valuable should not be brought. They do have a lovely selection of estate pieces and I purchased a diamond bangle that I had appraised later and they sold it for under market value to me. So there's that. You just have to understand the market and what you want and if not, yeah, you should go somewhere else.
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October 2022 by Lourdes Zephier
Wonderful shop with excellent service. I walked in and shared how important finding the right yellow topaz. My granddaughter is a 67% burn survivor had been interested in having a ring for many years. Right before her 14th birthday I decided to try to find something for her. The owner is truly kind and I am so greatful. The ring is impeccable.
