March 2024
I’ve been coming to JCPenney Optical in Gateway with my 2 kids for many years. The personal one on one customer service that Simone offers at every visit is the best I’ve seen from most stores! Happy to see her back.
August 2023
I just want to Thank Simone for the superb customer service today! You made shopping for my munchkin such an easy and pleasant experience. Simone was very patient and attentive when it came to my son's wants and needs. Finally a place that puts their clients first! Simone you just obtained a loyal & reoccurring client!
August 2023
Amazing staff great service. My son loved the selection and we love how easy it was to get the right fit.
