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December 2023 by Shalini Eddens
Bought a 4 shelf bookcase from here and absolutely loved the quality. Ricardo is a gem and so helpful. I know this bookcase will last forever--the craftwork is so so good!
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May 2023 by cantu i.
This company has changed for the worse. 20 years ago, I bought a bookcase from them - perfect it is. So, I ordered another one , custom , it cost me $500 up front - it arrived today and was 1/2 short in height. I complained and the guy (Tony) hung up on us. So, we are stuck with it. Don't do business withGothic Cabinet Craft - they don't deliver the product you paid for.
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March 2023 by Cee Cee Red bone
Very strong furniture. Great quality
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June 2022 by Sam L.
From this Gothic Cabinet Craft, we have purchased a bed with drawers and a dining room set. At the store, the salesperson there, Mr. Ricardo, guided us through the purchasing process for each product step by step to ensure that we would be completely satisfied with our choices. He took the time to show us the difference in quality between each feature, showing us in store models and photos. He gave a time frame when each item should arrive and that he would keep us informed. Sure enough, he called a week ahead to make sure we were ready. There were no issues when we had to push back delivery of the bed by a month. The store's delivery men who set up both the bed and entire dining room set only took twenty minutes each time! Gothic Cabinet Craft is completely professional and you will be happy with the quality of your handcrafted furniture and their delivery service. I just love my new bed, it is well built, and the dining room set is beautiful, I feel like royalty when I sit at the table. We definitely plan to buy more furniture there in the future.
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February 2022 by William Waldman
Great service from Ricardo.He has worked there for many years.Very knowledgeable.
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November 2021 by MJ Robinson
Excellent experience - highly recommend Gothic for all bookcase/wood furniture/storage furniture needs. Tony and his colleagues are professional, knowledgeable and tremendously helpful and efficient. Ordered custom 9" deep birch bookcases after move to new place (I have tons of books). Drawings arrived in my inbox within an hour - perfect and exactly to spec. Looking forward to receiving them (they're made in Maspeth so no supply chain issues and supports a local business with deep roots in NYC.) Gothic has been my go-to for well-built furniture (storage beds, bookcases, both from their catalog and custom made) for years -- I still have a custom set of bookcases they made for me in 2002 - worth every cent and top-notch quality and durability.
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November 2021 by Andre Beckford
Great Furniture that last for decades
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January 2021 by Michael Healy
Looks like its permanently closed....Sign on the front door and internet says open. Went there today it was closed and no answer on phone
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October 2020 by Brigitte Laforest
Bought a very nice, beautifully finished book shelf. It arrived at the store within the time period specified. The salesperson was friendly and professional.
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January 2020 by Ellen C.
Ordered a custom linen closet online. A closed cabinet, with three drawers below. Basic black with a satin finish. Expensive. Just under $1000. Ten weeks later it arrives. It's lovely to look at and doesn't overwhelm my space. The three adjustable shelves are a terrific feature. Might be happier if the interior of the doors didn't have clips that hold the inner panels within the door frame... I guess this is to accommodate either a glass or wood panel. A lovely piece.
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November 2019 by Sarah B.
The quality of the furniture seems great. So I ordered a wardrobe. Nothing fancy - just a replica of something on the showroom floor. Was told it would take around 8 weeks. That was back in July. It's now November, and no wardrobe in sight. The man who answers the phone when I call is very pleasant but has not been able to make this essential piece of furniture appear, despite that I have paid in full (hundreds of dollars). Frustrating.
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May 2019 by sherman w
Brought platform bed waited 3 week bed comes big spot on platform stain went to store to show picture to, owner he said that's how wood I brought same bed 15byear ago no problem don't waste you time find another gothic cabinet
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May 2019 by Maria K.
My family loves our furniture!!! It's well build, and we received a lot of compliments from our friends and neighbors. We highly recommend Gothic furniture at Prospect Hights, the salesman knew the products and gave us a great presentation. Check them out it's worth the trip.
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April 2019 by Amanda K.
I recently went in for a new bedroom set. The sales guy, Stephen, I think was his name?, was awesome. He really helped my husband & I out and we ended up with a great bedroom set. The stain is gorgeous and the furniture came within a few weeks, in mint condition. I couldn't be happier.
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April 2019 by kath n.
Recently I moved into a new office and was in need of office furniture. I went to Gothic because I had in the past purchased my children 's bedroom furniture from Gothic, as well as my own, and was very pleased with the quality of the furniture. I visited the Empire Blvd location because it was closest to my office. The sales person was helpful and knowledgeable. In direct contrast to the review below, I found the furniture to be of high quality. The pieces I looked at were made of solid wood and were heavy. They were constructed very well, and the drawers of the desk I purchase flowed easily. Although I have never made a purchase from Ikea, I have been to the store, and no comparison could be made as to the quality of the furniture. Of course the prices are lower in IKEA, but you get exactly what you pay for. In addition, Gothic had ample choices for different finishes as well. I furnished my entire office at Gothic with birch wood in a pebble gray. I am so pleased with the product, and will shop there again and again. And best of all it is AMERICAN made. How rare is that?
