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February 2025 by Vladimir Grigoryan
DO NOT BELIEVE ANY WORDS COMING OUT OF TONY'S MOUTH!
I was involved in a car accident, and since my car was not drivable, it was towed by a company. When I later went to check on my car, I discovered that the towing company’s owner, a man named Tony, also owned the auto shop where my car had been taken.
Tony pressured me into signing a document that authorized his shop to repair my car. He told me that if I refused, I would need to immediately arrange and pay for my car to be moved to another shop. When I voiced my concerns, Tony assured me this was standard procedure and that I’d have to sign a similar document elsewhere.
Do not trust this guy. He will say whatever it takes to win your business but won’t follow through on his promises. I even raised concerns about why the police are using his towing services for cars involved in accidents. He’s nothing but a liar and a manipulator.
The car was poorly repaired, leaving the driver's door misaligned with the car's base, several camera sensors painted over, and a deep scratch on the back of the car that was not there when I left it. This scratch was merely "fixed" by painting over it. The workmanship was extremely subpar.
When I asked Tony to fix it, he stopped answering my calls. I tried calling him from a different number, but he yelled at me rudely and said I’d have to wait. And I am still waiting.
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June 2024 by Anthony Morgen
Today I needed to move my car from Brooklyn to Staten Island. I called many companies and none of them gave me a good price or wait time. At the last moment I called this company. The dispatcher was friendly, the price was two times lower than what other companies said. I only waited 10 minutes for them to come to me. Everything was fast and efficient. the driver Andrey is careful and sensitive. thank you. This review is my gratitude to your company.
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March 2024 by vincent zhao
Waited longer than I expected but owner made it up to me
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February 2024 by Beck Bennett
NEVER EVER use this scumbags for car repairs if you don’t want to be screwed over. When I had an accident Tony who arrived to tow my car refused to take it to the requested body shop and persistently begged me to take my car to his body shop promising a quick fix (max 2 weeks), high quality and a great customer care. But It took him over 2.5 months to fix a car door, and after all that time, stress and frustration he did a sloppy job (the door and window wouldn’t close properly). When I asked him to fix it or return money so I could get it fixed in other body shop he verbally and physically assaulted me, provoking me to fight him. It was an awful experience, and I don’t want anyone else to experience it. Don’t fall in their trap, AVOID them at all cost.
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February 2024 by Beck B.
NEVER EVER use this scumbags for car repairs if you don't want to be screwed over. When I had an accident Tony who arrived to tow my car refused to take it to the requested body shop and persistently begged me to take my car to his body shop promising a quick fix (max 2 weeks), high quality and a great customer care. But It took him over 2.5 months to fix a car door, and after all that time, stress and frustration he did a sloppy job (the door and window wouldn't close properly). When I asked him to fix it or return money so I could get it fixed in other body shop he verbally and physically assaulted me, provoking me to fight him. It was an awful experience, and I don't want anyone else to experience it. Don't fall in their trap, AVOID them at all cost.
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February 2024 by Clarence P.
I would give them zero if it was possible. An absolutely horrendous company. Rescheduled my appointment to pick up my car 3 days in a row and the last reschedule is now for next week. That's insane!! I'm going to put it all over social media that this company is the worst. After 3 days they tell me today there's a problem with they tow truck. I believe they are lying and are overbooked due to greed or understaffed. Don't trust a word they say, it's all BS.
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November 2023 by Lazy Fox
They really help out their military members I def hope to have them again if I ever breakdown
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June 2023 by David Tediashvili
I bought tires online for the company KEM auto center to chnage the tires for me, but suprisinlgy the company was closed which caused me to loose five buisness days. I don't reccomend this company to change your tires.
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June 2023 by Ch. Muhammad Ahsan Javed
Average auto center.
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June 2023 by Christian Altamirano
Very friendly and good service
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June 2023 by Joanne Young
Rude, nasty, liars,
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May 2023 by Ryan C.
My car battery was dead because an overhead light was left on. They said they could fix it quickly and they put in that cheapest crappy as battery they could find. Also, the alternator broke down 40 miles after driving the car. Do not use this company!!!!!!!!! They are con artist!!!! Also, if you look deeper, they have four different addresses!!!! Look on Google maps and you can see one is a lumberyard. One is a vacant lot. The other one has been closed down for more than six years and the other is a mechanic, which I actually went to and spoke with the guy and he said those guys are the biggest pieces of sh*t, they needed an address to put on their tow truck so they used his hand on a weekly basis. People come in and start bitching at him. He had to have 1 million phone calls with them to remove his address off their trucks. Basically, this company is a piece of garbage never ever ever use them. The photo is that cheap ass battery. As I've had to buy another alternator and recycle the old, one which the mechanic told me was used, I do not have a photo for that.
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August 2022 by Davit Tandilashvili
I bought tires online for the company KEM auto center to chnage the tires for me, but suprisinlgy the company was closed which caused me to loose five buisness days. I don't reccomend this company to change your tires.
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June 2022 by Bigbadaries21
That's not how it looks like in person but If you need things done now thell help you but alil shady
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June 2022 by Mikheil Ghvinianidze
Always fest service.
Only beef I have with them is they store to many personal information, and no concept of privacy.
