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July 2024 by Bernadette Henry
I often love shopping at the Gap store in Bay Ridge, and I have consistently had wonderful experiences there. This is undoubtedly one of the best clothing stores in the area, and it is always well-maintained, which makes for a pleasant shopping environment. The store is clean, organized, and welcoming, which makes browsing through the clothing a genuinely enjoyable experience.
The staff at this Gap location are incredibly friendly and helpful. Every time I have had a question or needed assistance, they have always been prompt and courteous in their responses. It is evident that they are well-trained and genuinely care about providing excellent customer service. This level of attentiveness makes a significant difference in the overall shopping experience, and it keeps me coming back to this store time and time again.
One aspect that particularly stands out to me is how the staff handles unruly customers. On a few occasions, I have witnessed the team manage difficult situations with grace and professionalism. They remain calm and composed, ensuring that all customers feel respected and valued, even in challenging circumstances. This ability to maintain a positive atmosphere, even when faced with difficulties, speaks volumes about the quality of the staff and management at this location.
The selection of clothing at the Bay Ridge Gap store is fantastic. They always have a wide variety of styles and sizes, ensuring that there is something for everyone. The displays are well-organized, making it easy to find what I am looking for without feeling overwhelmed. Additionally, the store often has great sales and promotions, which make shopping here even more appealing.
In conclusion, I cannot say enough good things about the Gap store in Bay Ridge. The combination of a well-maintained store, friendly and helpful staff, and a great selection of clothing makes this location a standout in the area. I highly recommend shopping here if you are looking for a pleasant and satisfying retail experience. This Gap store consistently exceeds my expectations, and I am always looking forward to my next visit.
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June 2024 by Aisuluu Davlesova
Great location and I love this store but workers are so rude!!!
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June 2024 by Janna Yesmaganbet
First of all I just became a witness of a terrible customer service, big tall African American guy with a lot of piercings on his ears treated older lady so bad I can’t even say enough. He was very rude, giving her attitude, spoke to her with commanding tone for no reason
Second of all two guys at the front pretended that they don’t see me there waiting for fitting room. They supposed to open the room for me but they were avoiding eye contact with me, so I stood there right in front of them waiting for someone to come out of the room so I could use it. But guess what, the second I left the room with stuff I wasn’t buying , he right away commanded me to hang the stuff and pointed at the hangers
They get pissed at you there if you touch the stuff (clothes) because then they have to put it neatly in order, BUT ISNT IT YOUR JOB AND WHAT YOU GETTING PAID FOR????!!! Why the attitude?!
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May 2024 by Eric A
I like shopping here but the homeless guy outside has to go.... it's been years and he sleeps in a service entrance using boxes to create a privacy wall. Why won't The Children's Place, The Gap or the 86st BID do something about this... I work in the area and it's been YEARS that this guy is squatting there, I see him everyday. Such a shame and he's so annoying always nagging people, including me, for money.
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May 2024 by Hugo Morales
Pleasant atmosphere
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April 2024 by Jason Naush
Terrible management please avoid this place at ALL costs
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March 2024 by Sunshine
Everything is perfect in this store except a person working there . I think he is a manager. African American big guy . Very bad attitude no hi no bye no eye contact with the customers and I saw his bad attitude with the people working there .. it's sad to see people like him working in such a nice place
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December 2023 by Suhad Nuweiser
I am no longer going there. Every time I go I have to complain about the air. The door ? s open in the winter for people to breathe?? I have complained few times to the managers but they do not care. Last time I almost passed out because I couldn’t breathe and when I told all 3 managers they did not care and they just looked at their phones. Apologies for suck a big chain store is not an option. One day someone is gonna pass out on the floor
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December 2023 by TEA MAGLAPERIDZE
Our family used to shopping at Gap, especially when they had a sale, it’s really good price
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December 2023 by Jun Cao
One of the female staff was very impatient and unprofessional.
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December 2023 by Owen
My mother used to bring me here often to buy clothes for school it was fun sitting by the steps waiting for my mom to check out the clothes are high quality and feel nice.
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December 2023 by Jose A. Criollo
Nice clothes for winter
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November 2023 by Radwa Youssef
Bad quality
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October 2023 by Delilah Tebes
I got my sons clothes here. he's 21. He loves. ❤️ love YOu gap. 4 ever and always xo.
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October 2023 by Nellie Mojica
Excellent store to shop. One of the employees Melissa is really helpful and always greets with a smile on her face.
