-
April 2024 by Richard Bellis
I turned to Galactic Tiles after a different tile company in Brooklyn literally lost the shipment I’d ordered and I was scrambling to find an alternative on a tight timeline. Rosario at Galactic Tiles was a godsend (give her a raise!) — she very quickly identified some alternative options that were similar to the product I was looking for, and when I found another one that fit, she sourced a sample for me within days and a full shipment within about a week. She was super communicative and realistic about timetables, and a huge lifesaver. I’m grateful for her professionalism and dedication, even though my project was a small one, and it turned out looking outstanding.
-
January 2024 by Ellen Su
An actual inperson store with lots of tile samples to look through. So important if you're particular about color. When a tile we had bought were not to standard they quickly rectified the problem. Countertop template making crew was also great. Great service, highly recommend!
-
January 2024 by Holly S.
Rosario worked hands on with me for over 6 months to meticulously plan our kitchen renovation. She was endlessly patient and helpful. We are so excited about our new kitchen!
-
October 2023 by Diana Timko
Incredibly kind and helpful staff, large selection of high quality tiles, will certainly shop here again for any future projects. Thank you Rosario and Yan!
-
June 2023 by Eric Lai
Dennis is very helpful and patient with us as we were looking for tiles for the bathroom and kitchen and backsplash. Very insightful on what we were looking for and detailed in giving recommendations.
-
May 2023 by Irina V.
I had a terrible experiencewith Galactictiles. I do not trust them.
-
February 2023 by jonathan geiger
In May, my wife and I stopped by a few tile/bath shops in the Industry City area. We were getting ready to remodel our bathroom and were looking for ideas. The last place we visited was Galactic Tile. It should have been the first. Walking into the store, we were warmly greeted by Yan who was very helpful. We found her to be incredibly knowledgeable and she had great follow up. Even on her days off. We found a wide variety of tiles to choose from for both the floor and shower walls. We knew what style we wanted and found a light blue subway style made in glass which my wife fell in love with. We were able to walk around the store with the tile in hand to match it with the new floor and vanity top. We found a wood grained style ceramic tile.Next up was the vessel sink. Yan showed us sinks from various vendors but not exactly the style/size we wanted. I found on line what I wanted and she delivered it for us! For less. Same for the Kohler Faucet and Grohe shower system. While we picked up the sink, faucet and shower system, they delivered the tiles along with the special cement/grout needed for the glass tile and floor. Their warehouse is a few blocks away. The tile was delivered in a timely manner and upon inspection, 3 boxes were the wrong color. Yan was quick to order the replacement and thankfully it came in time.Overall, we were pleased with the service Yan provided us. While I did not check the prices with a magnifying glass, I know they were in line with what I was able to see online. The service made up for the potential cost savings and it was one stop shopping. Can’t beat that! We did need to return some tiles and they accepted it along with a return fee. Not a problem.We would highly recommend them for your bathroom remodel needs.
-
December 2022 by Chuck C.
What a great team to work with. Galactic tiles is more than just, well tiles. They are a full service company that can assist with everything from cabinet design, to vanities, to hardware. They designed our kitchen cabinets and countertops for us, and we couldn't be happier. Instead of going to a big box store, and hoping that what they had would fit, they took the measurements of our space, and designed everything so it would fit exactly as it should. This is what anyone who is doing a renovation should want, and a huge reason why you should shop local instead of going to one of those big box stores. We got something that cost what we would have spent at home depot, but made of better quality materials that was tailored to our specific job. We also did our bathroom tiles, both floor and shower with them, and we are so so happy with how everything came out. During all of these installs, we needed all the hardware you could think of, from kitchen pulls to bathroom towel bars and hooks. GT for the win here as well. They were able to give us ideas of what would fit with the theme of our house and then order it for us at a reasonable price and quickly. Huge shout out to Tommy and Yan for all of their help, when its time for our next project we know exactly who to reach out to. If you need anything for a renovation or upgrade, make sure to shop local and stop by GT
-
November 2022 by Mr. Han
Great experience dealing with Dennis, he helped me design and pick my tiles for 2 bathrooms on a budget! Highly recommend!
-
November 2022 by A Johnson
We have been very happy with the service from Galactic Tiles. Their team has been helpful and the quality of the tiles great.
-
November 2022 by bruce kerner
An incredible assortment of tile. The most helpful staff. Friendly, patient, helpful and knowledgeable. Pleasure doing business at Galactic Tile.??
-
November 2022 by Sewina Herguiz
I had the pleasure to work with Rosario at Galactic Tiles. She was able to assist me and design what was best for my kitchen and bathroom styles. Extremely helpful and patience with the indecisiveness between my husband and I. And when Rosario was busy, the other team members was able to lend a helping hand.I'm so happy to have been able to work with Galactic Tiles and will be definitely coming back for other renovations in the near future.
-
November 2022 by Brian Wise
Galactic Tiles provided me with the wall tiles and grout for my bathroom renovation and I couldn't have been more pleased. Rosario was very helpful in every step of the process, sending me photos of different grout options and clearly explaining the different options (sizes, matte vs. glossy). When I needed a threshold tile for the project, she immediately sent me the photo of an option that complemented the walls. The warehouse is just around the corner and scheduling the delivery was efficient and reasonably priced. Though "big box" stores may have deeper selections, the professionalism, friendliness, and quality of products at Galactic Tiles will keep me going back for any future projects.
-
November 2022 by Cookie Gilbert
I worked with Dennis at Galactic Tiles on my bathroom reno and had a great experience. The store had a bigger and higher-end selection than other tile shops in south Brooklyn. Dennis helped me figure out options and quantities and was an excellent communicator. Delivery was professional and on-time. Definitely better to work with a store and a professional rather than going online, as there are lots of details only an in-person visit can accomplish. Highly recommended.
-
November 2022 by Shih-Yi Chiang
I couldn’t not be happier with the tiles I selected from Galactic tiles with Yan’s Li’s help. She is knowledgeable and the store has a lot of selections. They tiles are beautiful and high quality in the store, the price is also very reasonable. I recommend this place highly.
