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February 2024 by Jackie Roman
This particular store 457 86st in Brooklyn has poor customer service and the females always have an attitude like they don’t wanna be bothered I made an in store return in March and still nothing has been processed for my refund I been calling all wkend and can’t get through to anyone phone rings once and straight to a message saying no one can help me ironic this was happening all wkend so sad
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January 2024 by Denis Bond
I can say for sure that the guys who work here are professionals. Despite the fact that I was in this store before the holidays and there were a lot of customers inside, all buying gifts. The guys were working as professionals, not giving quality service. I am very satisfied, thank you so much
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January 2024 by Anny Medina
Bad bad customer service !!
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January 2024 by Res M.D
Workers are very friendly & everyone speaks Even if it's lightly ?. Everything I needed help with I was directed in the right place
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October 2023 by Jason R.
I believe the poor ratings are from the prior location, which I believe was two store fronts over. That location was very dim and the staff wasn't too involved with the customers. However, they got a bigger location and completely changed the layout of the store. The ground level is for children and women and the second level is for men. The store is now bright and filled with employees to assist you with purchases.
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August 2023 by Aizada Bashenova
Great store , perfect service by sales person Evelyne.
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July 2023 by Salome Kacharava
Very friendly stuff !!
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September 2022 by T McG
Strange experience at the foot locker inbay ridge location. I was trying to purchase a pair of over priced sneakers and the sales person the one that looked like a crack head with bad dreads refused to sell to me unless I gave him my email and contact info. So I went to the store manager who looked homeless and told her what happened, her response was oh that's how he acts he's always like that. Anyhow I guess this is how the Bay Ridge location conducts business, only in Brooklyn. Save yourself $40 and go direct to Nike or Adidas online.
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September 2022 by Alice Regnier
Loved it! They have a nice assortment of shoes and clothes and there's always an employee available to help you put, even in the back to school rush.
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July 2022 by Pam C
It is nice inside. The cheapest sneaker was 49.99. Most shoes are over hundred dollars. Hard to find my size 11 in woman or 12. The ones I wanted to try out was sold out. Maybe I might have luck in the men dept. I didn't check up stairs but I think that is the men's dept. The women and kids was on the first level. Glad to sit on the bench inside to try on sneakers. They had Nike, new balance, crocs, Adidas. That's what I saw there maybe more. The apparel was not much and a bit pricey for my taste but it's Nike name brand sweater like 70 dollars. The picture is the sneaker I got on sale for 49.99 at home.
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June 2022 by Prince Alwan Alnakeeb
I came to this location around a month and a half ago, looking for some sneakers. I was into a couple of pairs, and first I asked the guy at the cash register on the second floor to request a pair for me in my size to try on. He spoke to one of the other employees on his walkie talkie and told me it would be out soon. 15 minutes passed, and still no shoes. I asked him again, and he Apologized, and he spoke to one of the other employees on his walkie-talkie and I waited for another 15 minute's without receiving my shoes. So instead of going to the guy at the cash register I went to one of the employees that was just standing around talking to someone, he was a large white guy with tattoos. I asked him, and then he just asked one of the other employees to go and get the shoes. That's laziness at it's finest right there! The employee that finally got me my shoes was this Asian kid who appeared to be in his early 20s. I just kept asking him for the different shoes the rest of the time I was there. I'm not even going to lie he may have been one of the only employees on the 2nd floor that wasn't just standing there talking to people. Shout out to that kid. A few years back when footlocker used to be where sephora is now located the customer service used to much better compared to how it is now, im very disappointed.
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June 2022 by Efstratios Nakis
What we need as customers is fast support, quick responses and respect. Thumbs up for the assistants and managers of this FL shop. They lit. ( yeah I'm the guy with the colorful custom retros )
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June 2022 by Theresa
I had a great experience at this Footlocker location. The staff was helpful and knowledgeable. The two women at the register were so friendly.
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June 2022 by ANTHONY CHAPPELL
Appreciate buying my kicks here being a collector but they have staff that definitely needs some professional taught cause it looks like a BIG HANG OUT upper management needs to do something its ashamed that a nice shopping area has this in there area SMH funny thing there reviews all say the same thing NO ONE CAREScooperate needs to step in and review these post's
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June 2022 by Jay G.
It's a foot locker, they're all pretty much the same, lol. Made an order online to pick up at the store and it was fine.
