Finish Line at Macy's receives mixed reviews from customers. Some report terrible parking and note that returns or exchanges are not accepted, suggesting shoppers go to an independent store instead. However, many others describe amazing and helpful service, with sales associates providing extra discounts, being patient, friendly, and knowledgeable. Customers report good shopping experiences, with efficient checkout and return lines. The store carries the latest sneakers and quality kitchen items, with staff explaining product details without rushing shoppers. While some are very happy with the reasonable costs and service rated a 10, others are critical of store policies.
Parking to this location is terrible and they dont accept returns or exchanges. You're better off going to an actual independent store.
January 2024
I'm very surprised they have a lower rating. I came in here earlier today and tried on a nice shirt that I liked. It was discounted, but the girl that worked there was able to work even a bigger discount. The service was a 10, I'm very happy with how she was able to help with that
December 2023
Found a good pair of jeans, they were able to run a discount on them and get me a good rate on them. I feel the lady that worked there didn't have to do that. Amazing service and I feel the cost was very reasonable. I've always loved macys!
