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November 2024 by art
The selection was a bit limited but the store was very clean and quiet. The lady was helpful, and I left with a very nice long sleeve shirt.
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October 2024 by Norman G
Manager (older woman - assuming this person was the manager) is incredibly rude. Been to a few Faherty stores and always been impressed by the amazing customer service. Not the case here. Disappointing reflection on the other staff who were very helpful and pleasant.
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September 2024 by d sully
Been in this Williamsburg location 3 times. Only 1 of the 3 times was I impressed with the friendliness of the staff (and I wish I remembered his name for the sake of this review). Called the store today to make a SIMPLE inquiry regarding a previous CASH PURCHASE (which means nothing) and was met with the most ABSURD/RUDE greeting I’ve ever gotten in the business world. I’m guessing by the name of the associate it is the same one receding accolades in a review above (Hint: the first review). As a business owner myself, that has always worked in customer service, I DO NOT believe in the deranged theory “the customer is always right”, BUT if one of my employees/co-workers EVER had an unwarranted/unprovoked exchange as she did, I WOULD NOT EVEN how to do “damage control”. Great clothing. Customer service can obviously be ABHORRENT. In this day and age (and that neighborhood) I don’t even know where to begin. I couldn’t imagine the associate tolerating such a response. Only reason I’d ever even consider writing a review. Ironically I received an order from FAHERTY today. I intend on not opening it, and returning it first thing Monday.
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October 2023 by Victoria V.
Their clothes are typically well made if not a bit pricey for their offerings ($160 for a cotton/polyester blend that's hand wash only seems a bit much). It's a small location and definitely not size inclusive--they rarely have anything above a size large and even that's a stretch. The sales associates clearly work on commission and are definitely pushy, so make sure to be prepared to firmly say "I'm just looking" several times before they back off a bit. I gave it three stars because they do have good clothes sometimes, but the price versus the product coupled with the salespeople definitely leave something to be desired.
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August 2023 by Kimia Dargahi
The clothes looked at cute, so I walked inside. I got a little turned off by the sales associates who were pushing another customer to keep looking around at the really great sales (they mentioned it multiple times) and asked her quite a few questions when she was returning an item, almost as if they were interrogating her. They even said out loud OK I’m going to look for coffee stains now… Not a big deal especially because when you return items you need to do a quality check but it all just felt a little off. I’m sure they’re just working out some kinks in the store but besides that, very cute creation of apparel! Due to that experience I walked out the door, coupled with the fact that nobody said anything to me as I walked in or as I walked out… For context I was in workout clothes and backpack so not looking super cute
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July 2023 by Jeff Mclaughlin
Really friendly staff and the pants I bought are amazing
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July 2023 by Luisa
Great clothes with high quality
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March 2023 by John Wesley Heaton
Fantastic sales associate, Doris & co., got me outfitted in some new jeans and shirts. The clothes are well made, soft, and all organic cotton. I didn’t feel itchy at all after trying on the fabrics. Highly recommend and they are very size inclusive!
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January 2023 by Sara Y.
A great store. Now, some Clothes are on Sale. You can try it out. No judgement Vibe. A store bag is Additional 5c extra charge.A woman sales person was Super Nice :)
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December 2022 by Tyann A.
This is a nice cozy store. They have a lot of cool items! The staff was friendly and helpful. The store was very clean and well decorated. You should check it out.
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July 2022 by Eric Shirvani
Need a new pair of pants for the evening and the 4th of July crew had me in and out in no time. Even found an item for me in storage. I was in a pinch so any pants would do but the quality’s really impressed me.
