-
January 2024 by Alban Gega
The worst service in Brooklyn. Worst staff ever, they don’t know to do
-
January 2024 by Andrei Ignatov
very slow
-
December 2023 by Melissa “Mel”
First of this place looked terrible. As if someone vandalized the place. Service terrible. Food and coffee tasted old. Just a no. Overall
-
December 2023 by Daniela Rojano
The employees did their job right, thankful for the charging outlets & seating areas.
-
November 2023 by Andrea N.
This is my go-to spot for my breakfast and morning drink in the mall. Food service isn't easy, and the mall can become crazy busy especially during the holidays. That being said, I never had an issue with my order. They are very patient - if I'm running late to pick up my order, they do me the favor of reheating it. They've adjusted my drink if there's an issue or they run out of my breakfast item. They get a lot of orders daily and they handle them as fast as they can. I love this spot, because they work so hard to get everyone's orders done right and quickly. This Dunkin' spot will forever be my favorite.
-
October 2023 by IT GIRL
Seems like the staff has one sided beef with me. Not sure as to why since I always greet and use my manners when I walk in and out of there but that’s out of my control. The staff is very unprofessional (minus one not sure of his name but he’s in his teens/young adult?). I come here from time to time and every time I walk in the staff completely ignores me until I’m the last person waiting for their order pickup and then they’ll ask me and hand me my food after it’s been sitting on the counter for 10+ minutes at maximum. The drinks aren’t made right and half the time taste like water and the seating area is a story for another day. Unless you’re getting the food for free I wouldn’t bother coming here and wasting money.
-
September 2023 by Lyssah
Terrible experience in Kings Plaza Brooklyn.
-
August 2023 by Jacob B
They don’t allow you to take bottled water and orange juice out of the fridge, you they have to do it for you. I ordered an orange juice and it took them fifteen minutes to get it for me. It doesn’t require any preparing, all they had to do was open up the fridge and get an orange juice.
-
August 2023 by Danny Sitt
They don’t allow you to take bottled water and orange juice out of the fridge, you they have to do it for you. I ordered an orange juice and it took them fifteen minutes to get it for me. It doesn’t require any preparing, all they had to do was open up the fridge and get an orange juice.
-
July 2023 by Salonia O
Workers acting overworked and underpaid!!Iced Coffee and Donuts and
-
July 2023 by M R
Very rude customer service!
-
April 2023 by Adrian V.
I am very disappointed. One of the girls got upset because I told her that my coffee was not correct. Seeing that I don't speak Spanish, she thought that I was attacking her and told me that she was going to call the police. I think that to call the police you have to have evidence of aggression or damage which there is not, I think I experienced an act of racism and discrimination for not speaking the language, I drink my coffee here every day and she did not prepare the correct coffee! On Monday I will talk to the manager because she was crazy, she wanted me to leave the store! They don't know how to do if I work, it's my money and I think I deserve to claimTerribles las chicas son unas racistas por reclamar por mi café que estaba malo parecía aguas de popó con café porque ella no sabe preparar el café tengo una larga lista de todos los café que pido allí a diario no entiendo porque ellas tratan al latino así ?? Si no hablan español y no lo entienden no deberían de amenazar con llamar la policía , yo estoy muy decepcionado pero hablaré con la manager porque la conozco y de lo buena que es , esas chicas les pregunté al llegar que si estaba cerrado me dijeron que no y prepararon el café en menos de 5 segundos y yo me impresioné porque siempre la demora es mayor a 5 min ! Espero que no traten así a los demás clientes ! TERRIBLE el servicio
-
March 2023 by Viktoriya Lantsynova
Undoubtedly delicious. But the room is very dirty. They do not respond to a request to clear the table, despite the fact that they asked several times. I doubt they have clean hands or anything.
-
January 2023 by Mohammed Kuzam
In January 18 2023 at 7:00 pm I ordered a hot chocolate and I asked the worker to give me extra milk in a small cup so i can add the much i want but he said that he addedalready and i asked to give me extra because I like the milk to be more than the chocolate but he got mad and was too rude honestly this is the worst Dunkin' Donuts I've went to.
-
January 2023 by Eileen malichi
Terrible service I ordered a bagel and the guy had an attitude and didn’t give me a receipt and I asked for a refund and he said I need the receipt when he didn’t give me one. Never go there they should shut it down immediately. Or atleast fire the employees. This is ridiculous.