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October 2024 by Elliot Inz
Secondary exit deadbolt locked. This is a fire hazard!!! People can DIE!!!
Spoke to manager on duty who said store policy was to keep it closed. They didn’t care that could get seriously injured or die.
This is lock hardware available that sounds an alarm, and only opens after 15 sec. If they don’t want want it used normally.
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August 2024 by Judy Lewis
Something is really wrong with this pharmacy. I have a client with disability who called this pharmacy concerning his medication. The symptoms states he needs a refill/no refill.The doctor office sent the refill for the medication on a Monday. It's now Wednesday. I call pharmacy the phone been ringing. I have been calling for 1 HOUR AND A HALF straight and some ONE keeps hanging up the phone. What kind of pharmacy is this. Finally get through to the pharmacy after 3hours and being hang up on. Now they stating his medication is ready. They been had the script since Monday. This is crazy.
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July 2024 by Matthew D.
ABSOLUTELY DO NOT SEND YOUR PRESCRIPTIONS HERE! My partner just had a very serious procedure done over 24 hours ago, and we have called over and over and visited the store to try to pick up her prescriptions, and this pharmacy has been of no help whatsoever. Poor customer service, impossible to reach over the phone, if you can even get through their horrible robot.
Do not go here.
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June 2024 by Steven Gatto
Sign says they’re open until 11p on Friday but the doors were locked at 10:30p on 5/10.
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April 2024 by Keesh
What a terrible pharmacy. There's no sense of customer service at all or empathy for peoples' medication needs. Whether on the phone or in the store, many of the staff are condescending and speak with disdain. They act like they are doing you a favor by dispensing medication. If you don't like your job, find a new one; don't take it out on customers.Unfortunately, the automated phone system and the website often don't have the most accurate information when it comes to prescription status. So, I spent 45 minutes yesterday just trying to get through to the pharmacy to check the status of my RX. I would get put on hold and then once I thought I was finally going to get through to speak to a human, they hung up on me. This happened three times. Perhaps they were busy with in-store customers, I don't know, but to just hang up on customers is unacceptable practice.I seem to have to go through this rigmarole every month because they never have my medication in stock. It shouldn't be this difficult to get medication. Next month, I'm asking my doctor to call my RX into a different pharmacy - even if that means it's a less convenient location.
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April 2024 by Rae Thompson
One of the worst pharmacy:convenience stores I’ve ever been to. I can’t believe they are still in business all these years!!! The staff have terrible attitudes, especially the Jamaican cashier lady on the first floor. The place looks dusty and unkept. Disorganized.
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February 2024 by Ayjemal Mirabova
So hard to reach on phone
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February 2024 by Judah
Awful - worst pharmacy and store I’ve used in NYC. Most items are locked and no one comes when you press the button. Pharmacy opens later and closes earlier than posted.
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October 2023 by vanessa s.
The Fulton Street Pharmacy in Brooklyn is one of the worst if not the worst locations ever. I have had negative experiences with them before, thought it was a one off but no , their laziness and deception confirms it. If you are depending on prescriptions needed the same day you are out of luck. I had prescriptions sent there after oral surgery, was told to get them filled right away. I did, and asked for same day delivery because my face is swollen and I'm drooling. Two days later, one prescription still in " ready for courier"status in Duane Reade (Walgreens) website.I call, I asked what's going on, First they said " it's out for delivery " , then they say " I cancelled it" (I did not)told me to call FedEx with a tracking number ( I can't because a tracking status hasn't been sent) . My belief is that they never filled it, taking their sweet time. I'm thankful that my situation is just pain and not something more serious. But the incompetence was on full display at this location.
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September 2023 by Mike D.
Placed an order to transfer 2 time sensitive scripts on their website. Received an email confirmation that I could get them a few days later at 9 am. At the appointed time, the pharmacist said they don't have prescriptions and they have no record of them. I showed him the confirmation. "There's nothing we can do. I don't know how that happened" Did he try to solve the issue? Of course not; he just looked down and shooed me away. Don't send your prescriptions here!
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September 2023 by Steele Snyder
Awful awful awful!!! The employee rudely told me there was no bathroom!! And an employee was telling me, “Ugh!! Dirty teenager!!” I slid my items behind the counter and left. She had the audacity to say to me, “Ugh. Customers like you are the problem!!” Never coming here again!! These staff are absolutely disgusting and inappropriate as well as rude. I’m not going to come back. The staff were CURSING in front of little kids. Not gonna lie, this place is dirty. Highly don’t recommend this place. CVS is better, nearby.
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June 2023 by Joseph B
Everything is locked up, the freezer has been broken for a long time and they just put empty crates in front of them and don’t restock.
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April 2023 by John W.
Needs to be a zero star option for places like this mainly for the semi conscious pharmacy counter "staff". Do those guys actually get paid to hang out behind the counter and ignore customers? Wonder if this place has a manager?
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March 2023 by T Port
Every time I get a prescription filled here it always takes 3 or more days to fill it. And the pharmacy staff is clueless. They never know what is going on. Avoid this place if you can.
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December 2022 by Maria R.
Great pharmacy and pharmacist! Also the girl working at the cashier at the pharmacy was also very helpful. I have had issues recently with getting prescriptions from both cvs and capsule, I'm very happy the pharmacy here was super helpful and quick in a time of need.
