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December 2025 by Bobby Chan
This store keeps packing the wrong item for pickup on multiple occasions.
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December 2025 by kya Rod
Filing a formal complaint against the store and the security company sounds about great when all you all do is harass and bully customers around the store. I’ve been going to the store for years and today I felt harassed and bullied by the cashier and the security guard. Know the difference between a security check and when you’re actually harassing and bullying someone. You don’t know who you’re harassing or what the consequences will be.
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November 2025 by Marion Johnson
Quick and fast and pleasant!
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October 2025 by Hennessy Aspilaire
Hands down the worst pharmacy experience I’ve ever had.
Every time I call, I’m on hold for at least 25–35 minutes, no matter the time of day. When someone finally answers, they’re dismissive and tell you to “just use the app” instead of actually helping.
In person, the line is always out the door. It genuinely feels like they put the phones on hold just to stop new calls from coming in — every single time it says, “there are more than three callers ahead of you.”
There’s zero sense of care or urgency from the staff. It’s clear they’re not invested in helping customers who rely on them for medication.
Avoid this location at all costs. You’ll save yourself time, stress, and a lot of frustration.
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October 2025 by Ebony Evans
Miss Pauline is lovely. I’ve been sent over to Jerry for help and too. Clarify a load of questions on numerous occasions. It’s quite well stocked and good security. I visited lunch time or before closing and feel safe there. Great location by the Jay St Metro station. Has the right amount of stock levels. I’m a Manhattanite and this branch is easily top ten fav DRs. Top 3 when Miss Pauline is working! Quick. To unlock cabinets also.
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September 2025 by Trevor Sumner
Delivery only works about half the time.
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September 2025 by Gorecki
This was the first time I have ever been told that my prescription for a generic drug is not covered because my insurance apparently only covers a specific generic manufacturer. I have never had an issue at other pharmacies, go figure.
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September 2025 by G Brunx
Not much on the shelves
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July 2025 by Cam Perry
Duane Reade has a great selection of products for both pharmaceutical essentials and grocery shopping. Recommended 5/5
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July 2025 by Ola YemiArts
The customer rep at the prescription counter was the worst 😫, not listening, throwing my prescription card back to me that was hand giving to her, and when ask why she said she slide it. 1st time here bad experience
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July 2025 by Ternisha Turner
Cashier is always nice, check out was quick and always have my favorite water and snacks in stock.
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July 2025 by mcLa twofivesix
some house brand B1G2。
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May 2025 by Jenella Serendipity
Just we inside a few seconds ago and there was this young boy checking us out talking shit about me and my friend in Spanish,and I had to check him cuz he thought it was funny and kept rushing us I don’t know if he’s racist or something the the mangers have to check their staff’s behavior very ignorant. And horrible customer service.
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April 2025 by Jordan McDaniel
The head pharmacist, Danny is amazing. A stark difference from the rest of the Walgreens teams he is professional, kind, and thorough!
The rest of his team, including Shawna is literally awful. Disrespectful, lazy and not efficient. I constantly have issues with Walgreens and Duane R and I’m excited to switch.
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April 2025 by Fiana Cromarty
I had a very frustrating experience with the woman at the register at this Walgreens/duane reade pharmacy. She told me Walgreens doesn’t accept UnitedHealthcare, which was completely incorrect. She also said I would have to pay out of pocket for my prescription. Thankfully, I decided to transfer my prescription to a different Walgreens location and there, I was able to get it filled with my insurance, no issues at all.
It’s really disappointing to be given wrong information after waiting on line for damn near 20 minutes, especially when it involves medication and health insurance. This kind of misinformation can cause unnecessary stress and delay treatment. I hope the staff here gets better training so others don’t have to go through the same thing.
