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April 2025 by Pman nYc
Couldn’t have agree more with the other previous reviews.
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March 2025 by J Gold
One of the worst. The inventory control on EVERYTHING means you will be constantly waiting for someone to unlock a cabinet, fridge, etc (including the ice cream). Always out of everything you need, terrible pharmacy with unhelpful staff. A poster child for post pandemic NY’s retail problems. This store has pushed our family to order more and more online just to avoid the negative experience and frustrations.
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March 2025 by Ashley
Incredibly racist staff. Victoria claims she’s the manager and will not honor CVS policies even if you are a member. She makes up policies on the spot. Incredible disingenuous. Go to this location if you’d like to be disrespected
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February 2025 by luella yanai
The pharmacy staff is rude and lazy. Don’t care about their patients at all. Disgusting.
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February 2025 by Amelia C. Irvine
This pharmacy is god awful. The manager has the absolute worst customer service and is frankly simply a liar. Take your business elsewhere.
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February 2025 by Michael Tucker
Out of items listed as in stock online.
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December 2024 by paige palacios
People in here are so nasty so rude the workers are absolutely horrible
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October 2024 by Bryan Moussako
Would give them 0 stars if I could. Got there at 9:45 and the doors were locked to get into the store although they closed at 10. I rushed to get there and asked very politely to be let in and the workers laughed at me as if I was doing something wrong. Very rude and disrespectful.
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September 2024 by D B
Very often they do not have the advertised items in stock. Store often appears sloppy and uninviting. I must say that our pharmacies in the UK are much nicer and neater. Pharmacies are very much appreciated there as compared to the US in general…I am glad that CVS does not operate outside the US.
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September 2024 by Juan Chavez
Good looking cvs, pretty much what you expect from any cvs. The 2 stars are because the employees are rude and things are always broken there and take forever to fix.
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July 2024 by Luis Perez
Terrible costumer service. I wonder why they always have new staff members 🤔 ? Really, brooklyn heights? This neighborhood deserves better
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June 2024 by Holly B
Impossible to get a reply over the phone, you have to leave a voicemail and nothing happens and nobody reaches out.
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June 2024 by David Beckerman
Not very customer service oriented. Since they recently changed store managers it got worse-always given a hard time if attempting to return for exchange or refund even with a store receipt. This store needs to learn how to be accommodating to customers. This must be one of the worst stores in the chain.
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June 2024 by Robert Sutton
no stars if it would let me
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May 2024 by Emi M
This CVS used to be decent, but the pharmacy service leaves a lot to be desired.
My doc sent a script there, and when I called to ask it to be transferred to a local pharmacy, they asked my local pharmacist to call.
After he called several times with no answer, he was eventually told the script was not filled at this CVS. Yet I continued to get automated texts and emails over the weekend reminding me to pick up the script.
After calling today to clarify, they picked up the phone and quickly hung up. So I called again, and the CVS pharmacist said they’d make it available to transfer. Then said pharmacist hung up on me as I was mid-sentence, lol.
Thinking they’d need some time, I asked my local pharm to call after about an hour, and he was again told it does not exist.
What an absolute nightmare for an extremely easy task. They’re very lackadaisical about handling people’s life-saving medication. They need to get it together.
