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October 2024 by Samantha Giselle Ortiz
I used to be a member and was considering returning. The most recent reviews reminded me why I shouldn’t! I left this gym last fall because they increased my dues without notifying me and there was no mention of an increase in the contract I signed. I found out one day when I was skimming over my bill. I cancelled my membership immediately - so shady.
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September 2024 by Paulette Enge
Great circuit workout
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September 2024 by Louise Comberland
I recently upgraded my plan to include signature clubs and decided to visit this location in Brooklyn today for the first time. I was excited to bring a friend along, but unfortunately, my experience was soured by the attitude of the front desk rep, Sarah. She was passive-aggressive and rude throughout the interaction, which made the process unnecessarily stressful.
On a positive note, Bryan, another staff member, stepped in and tried his best to help. It's disappointing that such unprofessional behavior can overshadow what should have been a simple visit to the gym. I hope Crunch Fitness addresses this to ensure all members are treated with respect and courtesy.
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August 2024 by Nicole Tengco
I’m honestly kind of shocked by the poor reviews — I joined recently and am really loving the experience. Very spacious, classes included in membership, a sauna, and a big open area where you have the ability to seclude yourself if you want to. I had a good experience with staff upon my first visit as well.
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August 2024 by Greg Rogers
Their prices are a joke. $115/mo for a gym that's $10-15 a month in any other area. Avoid.
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August 2024 by Charlie Mitchell
Super annoying that they are always cleaning the showers at 5 pm when the gym is full.
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August 2024 by Dan Lee
Distracted,unhelpful & unwelcoming front desk staff.There is like 7 ppl behind the front desk always partying & barely pay attention to the gym membersm
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July 2024 by Ryan Pamanoff
OK, I really don't like bringing up race.I know that Brooklyn is a multi racial community where all races & walks of life feel ostracized at times wether you be African American, Hispanic, Muslim or part of sexual minority community.
I am a visabley Orthodox Jewish man with an extremely reconziabley Jewish hebrew name .So I definitely have felt my fair share of ire from others in my life & have become quite an expert at sensing it.
Unfortunately, I have to say I sensed it from the front desk staff & general staff the most,not the gym members.
I want to make an absolute exclusion to all the sales staff who were all absolutely wonderful, especially Andrew Ganesh. What a wonderful employee he is.He couldn't have been nicer or more helpful!
The front desk employee was very cold when I first walked in to inquire as well were the employees who where around the gym (some even working out themselves in plain clothes) there was one in particular working out mext to me giving unfriendly & judgmental glares.
Wether it be because I was visabley Jewish (with a head covering & a very Jewish hebrew name which he had heard when he was at the front desk) or because they didn't like my workout routine, I don't know but I felt totally & utterly unwelcome & exceedingly uncomfortable.
Fast forward....I wasn't sure when the gym closed, I thought 11pm because other Crunch gyms close then but I was wrong.Nobody approached me to tell me when it closes (& I was wearing headphones so I was just going on the fact there where still other members there working out & the lights where still fully on).
Finally at 10:30 the same employee who had been glaring at me during my workout approached me & said dissmively "Bro, we close at 10pm!" & then proceeded to look nosely at my phone to see what I was watching.Felt totally humiliated privacy violated, judged simultaneously by him at that moment & throughout the entire visit.
When I walked out and apologized to a different employee who was now at the front desk.He literally ignored me & my apology, purposely didn't make eye literally looking down instead & after a odd 20 second pause visabley had to force up two fingers & said "peace".No goodbye,no goodnight, no "it's alright."Just a forced silence.
I dont like to be made to feel uncomfortable in a space as sacred to me at the gym especially by the employees themselves but throughout out my very first day there it was specifically the front staff who made me feel incredibly targeted & uncomfortable.
You guys should put better care into teaching tolerance to all people & tolerance in your training.
Was just an awful experience!
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July 2024 by Garrett Mathu
Great gym, most equipment is in good shape, but 2 out of the 3 lat pulldowns have some serious sticking issues and don't work properly. Unfortunately it feels like this has been an issue for at least over a year.
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June 2024 by Laval Sincere
This Crunch is a typical Crunch, but the classes I took started late and ended on time. Also, they were a lot less friendlier at the desk here than the one in Fort Greene.
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May 2024 by Zachary Long
Fine gym, but has material damage they refuse to fix.
On one of the deadlift platforms (there are two) there is a substantial hole in the padding on the left side, covered up by a thin layer of foam. This creates a hidden 3'' drop.
There's another hidden pitfall next to the shoulder press station to the right. I learned about that one by rolling my ankle lol. It's a little dangerous because you're lugging really heavy weight, and need to know to not step in these hidden holes.
I've alerted the front desk at least 4 times about this, with absolutely no avail.
Management isn't willing to fix some of the shoddy flooring, which kinda sucks.
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April 2024 by Katherine Nunez
Racist and prejudice employees. They asked what other gym I have went to and told them planet fitness. They refused to answer my questions about the membership. He said “planet fitness is 20$ and here it’s 97$ can you afford that ? “ I responded yes that is why I did a free trail to test out the gym. I had to ask where everything was at in the gym or figure it out, they gave other people tours while I struggled finding everything. This man was very rude and said that statement infront of many people trying to embarrass me and almost made me get a ticket I had to move my car. The gym its self is not terrible but the people they hire are disgusting. Clearly I wanted to upgrade my gym that’s why I did a trail to see if it’s worth 100$+ . Worst experience ever, this is my 1st time ever at this gym.
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April 2024 by Sonya CB
Spacious, best gym studio i’ve been to with tons of natural light, space , exposed brick, good equipment. Fantastic classes , consistently kind staff and Jason the manager is excellent
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April 2024 by Juan R
good machines, most of the staff are cool. Unhelpful and horrible manager. Gym policy also sucks here.paid $100+ a month for a year and still gets charge $25 to bring a guest 1 time lmao. you can go to any cheap gym, sign up for a mid plan and bring unlimited guest. just go to another crunch or blink, not worth the money unless u actually go at least 5 times a week
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March 2024 by F L S
I like this location because of variety of classes and some really good instructors. Plenty of equipment. Classes all day long. Pleasant staff at front desk. My only complaint is the cleanliness of the sauna. The temperature is perfect but there are often some type of white stains like today on the bench, the floor near the heater and the bench in that corner. I snapped a couple of pics but decided not to post them because it might look inappropriate..There are free unlimited clean towels within reach, why not use them. The rest of the gym looks clean.
