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February 2024 by win Lu
Very terrible store, terrible employee, terrible service. I was trying to get a new number from the store. They like cheat their customers and let them pay as much as possible. The SIM card is 10 dollars and activate fee is 25 dollars. It should be 35 dollars. However the girl said we already paid our fee on our old number this month and we have to pay again on our new phone on this month which is 55 dollars extra, so total is 90 dollars. And we have a family account which everyone’s number connects together. And the girl said they can only add this new number to the family account until next month. But the funny part is when my mom be there and ask to talk with their manager. Then these two girls changed their mind immediately and said they can solve it. And finally add this new number to the family account. And return us 25 dollars only after arguing. Hope their manager was there and it’s okay to be expensive, but don’t cheat.
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October 2023 by Liu Alan
got ripped off. HORRIBLR SERVICE. Activation fee $25, SIM card.fee $20, And they told me they don't have the $30 and $40 monthly plan sold in the store only the $55 or higher unlimited plan are avaliable.And the women working there is rude and arrogant. Don't go to this store. The 8th av cricket store only charge $10 for the SIM card and that's it.
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March 2023 by todd tay
I am trying to port in from metro to get a iphone deal. The store representative told me in able to port in to get the iphone deal i need to pay a $60 plan, a sim card charge at $25, activation fee at $25 and the worst part is i need to pay for new york tax of $600 total come up $230 to $250, one thing i don't really understand since the deal show $49.99 why should i pay the tax of $600 instead of $49.99. I told the representative about deal for iphone deal in the website ,he asked me to get the deal on the website. I went to grab the deal on the website ,i paid only $234.34 that include iphone 11 128gb at $49.99, tax at $4.44 and 3 months of plan $60 which is $180. Cricket company might consider giving a punishment to this kind of store that is ripping off customer because this store is representing the image of cricket.Whoever trying to get the deal from this store might considered twice because you might be the next one to get ripped off badly.
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January 2023 by Joerlin Polanco
FAKE AIRPODS! Do not buy any apple products here they sold me a fake pair of AirPods Pro and will not give me a refund they just offered to switch out for a different pair which were also fake
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December 2022 by Tina St. James
Loved it. Great prices, super clean store, friendly staff. Great meats, freah, lovely fruits and vegetables. Bathrokms are immaculate.
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September 2022 by Nueva York
watch out for the girl she won t return your full change
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August 2022 by Brandon Torres
Got a new case, very satisfied ?
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March 2022 by John Wang
helped me upgrade to a new phone. thanks man
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January 2022 by Valentina Santiago
Loved it. Great prices, super clean store, friendly staff. Great meats, freah, lovely fruits and vegetables. Bathrokms are immaculate.
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August 2021 by Salacious Pink
Absolute garbage ! They are thieves. Avoid this place. It’s the employees leaving positive reviews.
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May 2021 by Ricc Sheridan
Very kind patient and professional! Conveniently located and great hours !
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April 2021 by Jose Encarnacion Jr
This store is 100% professional and very helpful. Came into the store to transfer my brother and moms numbers to cricket and they went all out to make everything work. I’ve been with cricket wireless for 5 years and been coming to the store and they always have the best customer service !!!! I know my family is going to be much more happier with cricket ??
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April 2021 by Claudia Bravo
I came to the store for an upgrade, affordable prices. They have great customer service, actually Ive bien un this company since day 1. I come all the way from Coney island to this store!
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April 2021 by Norbe Polanco
I love this store, they are always nice and clean ?
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April 2021 by Policarpo Cortes
Great company, great customer service