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April 2024 by Marshalee Reid
Phillip was provided GREAT customer service but most items that were on the floor was OS in the store in Jamaica and at the warehouse. We were told to check back in the middle of April when they get their stock.
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December 2023 by Princess G.
The employees at Courts department store on Church Ave in Brooklyn are very courteous, helpful and patient with questions. I love the service I receive whenever I go there and always recommend them to family and friends.
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October 2023 by Leon Hinds
Very good customer experience
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September 2023 by Shanique Nembhard
Excellent customer service!4 stars because I didn't receive my delivery as yet. But customer service is top notch in this place. They are very helpful, patient and friendly.
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August 2023 by Marjorie Rowe
If you are from the Caribbean and still have bills to pay you can do so at this store no need for western union. Electric bill ,water bill ,land taxes etc,this is the store for you they also sell furniture which is the main purpose of the stores.
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July 2023 by Ardia Crawford
Good customer service and experience
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May 2023 by Olivia Samueljohn
I just finished building a house. So I choose this Store I read the reviews regarding their services some was good and some were bad..so as I'm ready to shop furniture like living room Sofa set an dinning room table set..oh dear I have a dreadful experience I will never forget after the items delivered bck home . I was so disappointed and outrage the the sofa came nicely stuff but unfortunately all the sofa set were left side wow, the dinning set .only 8chairs no table was available ..my little family function was so embarrassing ..when I call the customer services no answer after 2months they finally came to pick up ... so I suggest to all ask lots of questions ..either send your money home or go ..there Courts branches is huge and nice hm... horrible experience ? / I don't know it i can purchase any thing more
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May 2023 by Ibrahim Afflick
Great place to go and shopping for what you want
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April 2023 by Helen Fisher
Everything about courts Caribbean is just great. All my transactions were done in perfect timing. That's my view ?
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March 2023 by Samantha Stewart
I find it ok especially the JN transfer that is there, efficient and quick
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March 2023 by Allison J.
Worse store to buy from my family member purchase a 50'' Samsung Tv last year March from the Church Ave. branch to be collected in Junction St. Elizabeth Jamaica and it stop working on Feb 4 /2023 my brother took it back right away to the store in Jamaica i first spoke with Michelle whom i was transfer to as the the store manager, until this day we have been getting the run around first it was waiting on the technician then waiting on a parts, to waiting on a manager's decision now we are waiting on shipment with no date provided, now after our last conversation the store supervisor is oferring a cheaper brand TCL 40'' Tv which was refused by myself the warranty is runny out on the Tv and i am now convince that they are waiting on this to happen the supervisor Ashley is saying that she is unable to find a replacement Tv in all of Jamaica there is no 50'' Tv even in a different brand and only the 40'' TCL ln all of Jamaica courts store when i stated that i see Tv on the website she said that the website was incorrect that what is listed on there is not available now i know Courts is a reputable company and to know that this level of deception is happening to one of there loyal customer is unacceptable, also i am now finding out from the Junction branch that they cannot see any approval for a replacement Tv in there system. I will be taking this further if not resolve .
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February 2023 by neisha billy
Purchase a bedroom set in mid December 2019 for St.Vincent, on December 24th I received a call stating that they only had one in stock and it was damaged. I end up choosing a different one out of two options (none of which I had really liked). The assembly guy didn’t come to put it together til after Xmas. First week of me using it the drawers on the dresser started to fall apart, the end of the bed always leaves your feet with bruises if you walk too close to it, the furniture started to get mold, I complained to them in February (in person)in Brooklyn and was told someone will reach out to me, no one never did, I did again in March, plus numerous calls and in person visit, now I’m told that the mold is environmental issue and it’s too late for them to take it back. From the beginning I was told they were going to send someone to inspect it and I’ll just have to pay the restocking fee (which I was ok with). They delayed going out to check on the items , now trying to give me the run around. Their items are highly overpriced, qualities are no good, customer service is the worst of the worst once they already got your money. I will never recommend anyone to purchase anything from courts....
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February 2023 by PO DOT
THIS PLACE IS TOO EXPENSIVE THEY WANT TO SELL A FRIDGE TO ME THAT IS TWICE THE.PRICE OF ONE HERE IN AMERCIA INCLUDING POSTAGE AND CUSTOMS
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January 2023 by Natalie London
Wonderful place for Caribbean ppl to shop for their furniture etc back home n a very good sales representative Laxton very helpful n friendly n professional.
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December 2022 by Kemuel Stapleton
Located as u come off the 2/5 train at church. Quick clean awesome service. Great staff. Courts things just over priced though