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February 2024 by Christina Medina
Great products... alittle over priced.
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January 2024 by Neslie Nam
I’m a local who visited this shop during Christmas. I had the most wonderful time interacting with the manager and purchased a few items including a lovely necklace. Three days later my necklace was broken and I was devastated. After the holidays, I went back to the store in early Jan. The manager again greeted me and replaced the item generously with another. Unfortunately, being neurodivergent, I felt that the necklace I exchanged with didn’t give me the same satisfaction. To be fair, this particular jewelry handmade and molded each heart shape, which makes each one different and special. I revisited the store feeling rather embarrassed but decided to share my story. Unluckily, the manager wasn’t present so I ended up explaining my story and left my email with them. They promised that I will be contacted by the manager. It’s been two weeks since the last visit and I haven't heard anything from anyone. I understand that this is an unusual case and I even stated that I will be happy with just getting the broken jewelry back. I’m just disappointed since I always believed in local stores for having unique human interactions… and now return date is well over so I’m stuck with something I would never wear.
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November 2023 by Nubian Goddess
I loved every piece of item in the store. My new go to for all my body oils, butters , candles… everything! The quality of the products and beyond beautiful and outstanding. Worth every single penny. Truly happy I found this place
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November 2023 by Shahd Demis
They have such amazing stuff , the woman was so helpful and amazing and helped pick out the best gift ever , I’m definitely coming back again!!!
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September 2023 by Jennifer Michels
Beautifully hand-picked and curated store with an awesome selection of art, jewelry (from local or hand chosen jewelers) lighting, perfume, etc. spread out between a few stores. My friend chose an incredibly unique, antique chandelier and had the best customer service with the process. Lots of thought & love went into the making of these stores.
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July 2023 by Lukas Labutis
Excellent communication and service - after trying to purchase an item from many other stores internationally, Collier West was the only one to actually understand my needs and work with me. They were very quick to respond and gave me free shipping. Very happy customer!
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June 2023 by LeAnne Chen
Been a customer for 4 years and have picked up a total of 8 art pieces from CW since 2018 when we bought a home. Recently we bought two large framed artworks, from in-store sales assistance provided by Mary Jo, to post-sale customer service over email and phone by Erick and Mathias, I give them 5 stars. Erick was fantastic in following up providing me with delivery update and tracking info, we love what and how things were delivered and the artworks are on the wall just like how we expected!! Matthias was also excellent helping me pick a surprise piece for my husband and it arrived within 2 days upon email ordering. We will shop at CW again for sure. Thanks!
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May 2023 by Lisa Chau
LOVE, LOVE, LOVE. Three small shops full of beautiful gifts for anyone who loves New York but doesn't want kitschy, mass produced tchotchkes. Lots of options.
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May 2023 by Sandra Partridge
One of my favorite stores in Atlantic Ave. The staff is so helpful and the prices are reasonable!
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December 2022 by Soya Ecompany
I have just discovered this store! I loved their selection of homeware, candles and everything that can be given as a gift. I purchased there a small saucer with a print of the Soldiers' and Sailors' Arch. It wasn't cheap (USD 26) yet I wanted to get a souvenir referring specifically to Brooklyn. Furthermore, it was important to me to learn that this item had been produced locally in Ohio. I specifically asked about it, and a salesperson was able to find this information and answer my question. I would not have spent this amount of money on a Chinese product. Yet, in this case I was happy to support a local business with my purchase.
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December 2022 by Weronika Krawczyk
I have just discovered this store! I loved their selection of homeware, candles and everything that can be given as a gift. I purchased there a small saucer with a print of the Soldiers' and Sailors' Arch. It wasn't cheap (USD 26) yet I wanted to get a souvenir referring specifically to Brooklyn. Furthermore, it was important to me to learn that this item had been produced locally in Ohio. I specifically asked about it, and a salesperson was able to find this information and answer my question. I would not have spent this amount of money on a Chinese product. Yet, in this case I was happy to support a local business with my purchase.
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December 2022 by nicole zhou
Love love love their candles. Have been coming here since 2020. Love the vibe! So cute. Great gifts options too.
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October 2022 by Aleksandr Duba
Shopped at CW the other day and had a great experience. Shopping for area rugs for a living room and the staff were helpful and very knowledgeable team. Highly recommend!
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March 2022 by Dylan Armstrong
Love it in here!!! I bought this awesome mini incense set, though I wish I bought more. The people working there are sweet as can be too. I’ll be back!
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March 2022 by Taryn Elizabeth
They closed before the scheduled time. I arrived at 5:54 to quickly pick up another two perfumes on my way home from a full of errands. I was told they were closed. When I asked what time they closed - they said 6 p.m. I stated that it’s not 6 o’clock yet. She then said we close at 5:55 p.m. and to come back tomorrow. I mentioned that I don’t have time to come back which is why I rushed to make before they closed. She shrugged and locked the door.As a result, I looked the perfume up online and ordered a couple bottles for a cheaper price. They lost a loyal customer.
