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July 2024 by John Glusman
Please believe all of the one star reviews. There are multiple staff members here who, for one reason or another, have a huge chip on their shoulder. They're incredibly demeaning, rude, and unpleasant to be around. For their own sake, the owner/manager really needs to hire new staff. They've lost my business (and based off the other reviews, a lot of other people's business) because of their nasty, bully employees. The one good thing about the place is that it's clean. Also, there are clearly many fake five star reviews which is why the rating is so high...
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May 2024 by Estelle Burgos
Completely unbearable workers, they make the experience uncomfortable. They are so loud and disruptive. The owner does nothing. There have been many complaints and they somehow still work there and continue to abuse customers! Go here at your own risk. I’d look elsewhere at the many other laundromats in the area that are clean and have professional, kind employees.
If you read through the reviews, a lot of them are fake or they say the same thing! This business is extremely shady.
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May 2024 by Shakenia Weems
Exceptional Service at Clean Bubble Laundromat
I've been a loyal customer at Clean Bubble Laundromat for over a year now, and I must say, the service provided by the manager and staff goes above and beyond expectations. The manager, in particular, has consistently demonstrated a remarkable level of attentiveness and helpfulness, making each visit a pleasant experience. Their dedication to ensuring customer satisfaction is truly commendable. I highly recommend Clean Bubble Laundromat to anyone in search of exceptional service and a clean, efficient laundry experience.
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May 2024 by Catherine Lee
Hello, I am a returning customer and I ask that you please reevaluate your employees. This is the third time that I have come to your business and this employee has not only insulted me but also your other customers. The employee with the black net and blonde hair is a level of unprofessional that I have never seen at an establishment before. She curses out and calls customers derogatory terms. She threatens customers and tells them that they will learn or else. She also yells at the customers to get out and hurry up washing so that she can leave/go home. She needs to be assessed, retrained on customer service, or fired. There are many other people who are happy to work in your facility that will have proper customer service and people skills. Myself as well as a few other paying customers will not be returning due to her unwelcoming behavior. Anyone looking for a peaceful experience and not looking to be harassed by employees should go elsewhere to do their laundry.
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February 2024 by ehan992
Very clean laundromat with good machines but a certain staff member makes the whole experience miserable. They are extremely rude and bully the customers. Everyone is kind of forced to tip toe around the place because they are watching every move you make and will scream at you for the most petty reasons. I’ve never ever experienced a worse vibe in a laundromat but the facility is great, the staff member just needs to learn some basic human etiquette. I’d recommend the laundromat further north on Nostrand over this place, the staff are really kind and chill and it makes for a far better experience.
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February 2024 by Brittany French
The staff are very helpful and the place is spotlessly clean and well organized
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January 2024 by Adonai Morgan
This is a good establishment. However, some of the employees there lack basic customer service skills. On December 30, 2023 around 12:30pm the staff that was on the clock at that time had a ruthless attitude and was very unpleasant to be around. She was a light skin, heavy set woman that wears glasses and currently has a foot brace on. This woman does NOT know how to speak to customers. She unnecessarily yelled at a customer as if that customer was her child or someone she knows. She’s the reason for the one star rating.
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January 2024 by Annie Ryan
Been coming here for 2 years now and do drop off and pick up services. Staci the manager is the best! She always goes above and beyond for me and knows that place like the back of her hand. I trust her immensely as she is both a great worker and person.
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January 2024 by Elisabeth Fisher
Exceptionally clean laundromat. I brought two comforters for wash and fold and they completely ruined one. Claimed it was my fault for not specifying the wash instructions which are very visible on the only tag on the comforter. They offered to wash again and hang dry which did nothing to resolve the material which was melted by their dryer. I was offered no refund nor anything to replace the damaged blanket as “it’s still works”.
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December 2023 by stephanie beauford
Mr. Bruno Rubiez came into the laundry mat and removed my clothes that were unwashed from the machine and put his clothes in the machine to be washed while I was loading money on my card to wash my clothes. When he returned to the laundry to put his clothes in the dryer. I asked him why did remove my unwashed clothes to put his clothing in and he stated he thought they had washed already and they were wet which is a complete lie because the dirty clothes were dry and still has the unused tide pods on top of them. Instead of giving an apology, he wanted to be rude and leave a bad review of the manager. The manger is very pleasant, helpful and cheerful. I have been coming her for over 10 yrs and have a always had a pleasant experience. By the way we are all paying customers!!!
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December 2023 by Dejah Beauford
Bruno Rubeiz came in this wonderful place of business and removed my clothes from the washing machine. He turned around and wrote a bad review about this establishment. This is a great place of business and the owner/manager here is someone who I knew for many years. She is always helpful, respectful and catering to all the needs of any customer that comes in. She also goes the extra step by making sure she puts a smile on hers customers faces if she can. Bruno Rubeiz touched clothes that did not belong to him and that was unacceptable. The manager reminded him of the rules for this place and he totally ignored them.
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December 2023 by Camille Hart
Bruno Rubeiz came into the laundromat and took dirty clothes out of the machine that was being prepared to be washed by another customer and put his in. He was very rude to everyone , including the manager even though she was being polite. She asked him to use another machine and he left upset. I come here every week and I’ve never had an issue with the manager, she doesn’t deserve the disrespect or a bad review.
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December 2023 by Lani F
First time coming here because I live close by. Greeted by a heavy set woman with a terrible attitude. I didn’t know how to use the machines and when I asked for help to purchase a new card she offered no assistance. Terrible interaction.
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November 2023 by Sarah McGonagle
i just had a dream about this place so felt compelled to review … was an exceedingly pleasant place to do laundry
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November 2023 by Alberto Gómez
The service is very good and there is always someone to help you with anything.And now the machines are new!!
