Citi is a financial services company offering a wide range of products, including digital banking, mortgage, personal loans, small business banking, credit cards, and investment services through Citi Personal Wealth Management. Deposit and lending products are provided by Citibank, N.A., an FDIC member. Customers appreciate the personalized service from staff like personal bankers and tellers who build strong relationships and provide dedicated support. One manager was praised for going the extra mile to help with banking concerns, demonstrating a small-town feel. However, some customers have noted issues with ATMs located in a Rite Aid pharmacy, such as machines being dirty or out of order, and occasional staffing concerns. Overall, Citi combines comprehensive financial solutions with attentive service, though experiences can vary by location.
I stopped in without notice and needed significant assistance with a banking concern. One of the managers was just super—taking extra time on a Friday afternoon to make sure my paperwork was in order to help an elderly relative of mine in the neighborhood. Small town feel. Very nice.
July 2022
You have to be careful there it is only atm no teller and there is always somebody sleeping on the floor, it is located in the Rite Aid pharmacy and the machines are often dirty and or some of the machines don't work. They have a full branch on 181st and Broadway and 179at George Washington Bridge
May 2021
Yupin and the other tellers are always super kind and go out of the way to help me and my family. They make the bank welcoming and a nice part of the neighborhood. I choose to go here because of them.
