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August 2024 by Omar Sonishvili
This bank has a lazy manger does not want to work.And he told me to go to a different bank.
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July 2024 by Hocine Ameur
In brooklyn branche chase vers prood hi talk lake his propreté no more went there worst expérience
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July 2024 by Adrianne Naso
This place has gone down hill all the way. All I needed was something notarized. They told me 10 - 15 minutes. After the 15 minutes of waiting they told me 10 to 15 minutes more.
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May 2024 by Nina Nenadović
As someone else has said, the employees at these locations are rude. I’ve had the displeasure of talking to Mirabella Ninh, who would benefit a lot from working on her customer service skills. She’s unhelpful, rude and dry in conversation. When I dared to ask her a question, she told me to google it. If she doesn’t enjoy a customer facing job, she shouldn’t do it. On top of her horrible manners, when going over my personal information, she would repeat my info loudly for the entire bank to hear.
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February 2024 by Christian Bryant
Would be better if they didn’t have homeless people as tenants when I’m trying to use the atm….
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December 2023 by Stephen Gorton
ATM always seems to be broken
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November 2023 by Alma Perdikogiannis
Absolutely terrible customer service. I was in the ATM room waiting for a machine there was a line in front and behind me. One of the employees came to the door so I asked “Can the machine that’s inside do the same thing the ATM machine out here can?” and the rude employee muttered to me “we’re closed” and locked the door. I can understand that they wanted to go home and I would not have asked to use the machine I just wanted to know for the future. A simple “Yes it can but unfortunately we’re closing now” would have been perfectly fine. When he came to the door the second time to let someone out I said to him “That was rude before I was just looking for an answer” but he didn’t make eye contact with me nor did the employee he let out and closed the door again. I finally got to the machine and the machine was then out of 20s so I got all my money in 5s which doesn’t really bother me but it shows how mismanaged this branch is. This is coming from someone who worked at Chase herself and knows better. They need a course on customer service 101 because that whole experience was disgusting makes me never want to visit the branch again. 0 stars if I could for me.
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November 2023 by Joe Indrajit Connolly
This time, it was quick and easy.Accomplished everything I needed.
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August 2023 by Mark Bianchi
Inside ATM has $100 bills.
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August 2023 by abdulsamad elfgeeh
Waiting to long
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August 2023 by Farkhod Nigmatjonov
Awful attitude and customer service inside there.Refused to help me even I was there at 1PM and they said They close 2 pm on Saturday and can’t help for today for my account.I asked how long does it takes ?They said 40 minutes but anyway that’s too late for today.Unbelievable.I immediately went to other branch and they helped me even they have same working hours.Seems John Czerniuk team doesn’t wanna help the customers and they wanna finish there work before 1 hour .I don’t suggest to go there
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July 2023 by Hassan Ali
This place should Change the whole staff or shut down !!!! If I could give them under one star I will gladly do it
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July 2023 by A shahbain
Stuff don’t know what they doing one star is to much for them
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June 2023 by Maribel Romero Ortiz
Customer services is horrible, staff is unprofessional refused to answer questions. Horrible customer service!!!
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March 2023 by Jam L
Very nice and friendly services. Recommend visit earlier to prevent people over crowded.
