I wanted to write this review to express my gratitude for the help I received from my Bay Ridge Chase bank manager, Bilal. He worked quickly to help me resolve a foreign currency exchange issue and offered helpful advice with regard to my travel. I am grateful for his excellent service. Thank you, Bilal!
April 2024
I've been a Chase client for years, but haven't visited this branch much. I did the other day regarding an issue I was having with my credit card (nothing that was their fault).. The agent went above and beyond to help me, and she resolved the problem. I highly recommend this location.
May 2023
The ATMs here take such a long time to process anything, even something as simple as recognizing your card has been entered. Bring back the real tellers, if it’s going to take so much time, I’d rather deal with an actual person.
