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May 2025 by Adel Ahmed
The bank teller told me to go to another teller, then when i asked the other teller to do a certain transaction, gave me a piece of paper, proceeded to serve another customer who took more than 3 times as long to do a large transaction, without any explanation. I could have been out in 5 minutes, but he served another customer. Idk why. Am I not a customer?
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May 2025 by Nui Endra
bad services
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February 2025 by TERRY KONG
Man, I never been to a better bank before, the private client banker deserves a promotion.
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December 2024 by Seraph J. Shadowrage
I have always had a pleasant experience when speaking with any teller and/or manager and/or guard at this location. It's my favorite chase bank and I love the elegance and kindness of their service 💛 you'll be happy that you banked better beyond past ble-gough-Zeehruu-mulla with chase ☺️💠 Koto's ×🧵×🎁189,000,000,000,000,000,000.00 ∆
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April 2024 by Jules
My banker, Terry, was very helpful and available. The ATMs never have too long of a line. The branch is very clean and safe.
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April 2024 by Elliana L
Chase offered exceptional customer service, although the wait times for in-person assistance at this branch were notably long. However, there are plenty of ATM machines available for convenient use.
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April 2024 by Leo sternlicht
Closes at 5pm. ATM in the vestibule is broken.
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September 2022 by Madelyn Gonzalez
Shout out to junior for his help !
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September 2022 by Daniel Donnelly
This is my front operation for my Cayman to Zürich $hell game, but keep that on the down low just between us friends, a’ight!
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April 2022 by A. Chad Beer
This particular branch is so bad I consider closing my account every time I ATTEMPTED to come here.
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December 2021 by Betty Zhang
Terrible customer service. It seems that the staff’s priority is to get you to go to another chase branch rather than solve your problem, so that they can take a break. Perhaps it’s understaffing and overcrowding, but generally it’s been an unpleasant experience
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November 2021 by Betty Z.
Terrible customer service. It seems that the staff's priority is to get you to go to another chase branch rather than solve your problem, so that they can take a break. Perhaps it's understaffing and overcrowding, but generally it's been an unpleasant experience
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May 2021 by Sim Duk
Good location
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January 2021 by henry davis
Worst bank in NY. Finances destruction of environment. Join a credit union.
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December 2020 by Caroline B.
I had a great experience with a banker at this Court Street branch. Even though it was the holiday season, Mr. Ramus patiently helped me complete some time sensitive paperwork the bank needed. He then offered to fax it over and even called to confirmed the person received it. He also gave me some helpful suggestions when using my Chase app. I highly recommend working with Mr. Ramus. What neighborhood banking should be like!
