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October 2025 by Firuza Kh
The girl named Mariya who works here is very nice, she helped us a lot, she worked professionally with us, I can say that if there were 10 stars, I would give her 10 stars! Thanks to the bank that they hire such professional workers, I really appreciate and love Chase Bank, thank you very much. And there are a lot of other locations in Brooklyn, but this is one of the best places, because real professionals work here! Many thanks to Maria for her help
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September 2025 by Nailll
At first when I came for making an account idk who the lady was but they did a crappy job with educating me on 300 dollar coupon checking account and I went back. But I am so glad I booked again and I booked my meeting with “ Valerii Nadolnik”. He was amazing!! He even took time to educate me on so many different aspects of bank related things and even credit card. I had an amazing experience with him. One of the best experience I have had with a knowledgeable banker!
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September 2025 by elena kaskad
We would like to express our sincere gratitude to the bank's employees for their kindness, attentiveness, and responsiveness to clients, as well as their competence and professionalism. We would especially like to thank Victoria for her excellent service; she is a pleasant and responsive person. We also thank Yulia, Marina, and the other employees.
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September 2025 by Kevin
The branch manager at this location is a joke and a clown. I lodged a formal complaint with the bank since they compromised my info. My social and account number were exposed to numerous of customers because the manager and teller failed to do their jobs properly. After I filed the complaint, their head office reviewed the cameras and confirmed my info was indeed compromised but I was not the victim of identify theft…yet. Do yourself a favor and take your business literally anywhere else.
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May 2025 by Harvey S
My experience today is I tried to deposit 1100$ at atm it counted 1000$ and I canceled my transaction it gave me a thousand I counted before I was depositing I never experienced before Idk what should I do
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May 2025 by Tommy C
ATM to the far right always broken never works , super long wait times
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February 2025 by Ruth Olson
People are very nice.
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February 2025 by Shokhruz Urunov
Speaks inappropriately.
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February 2025 by Lena Ayco
Felt discriminated here. I will never come back in this branch
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December 2024 by Ina Will
Binh is the best! Professional! Thank you!
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November 2024 by Mirza Gapizov
This is the worst branch I have ever step in, the stuff is rude and unprofessional. Cashier Anastasia throw my ID card back to me. Never seen that kind of attitude in Chase Bank.
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October 2024 by Melissa Campbell
I typically go to this location often .. Honestly the service is poor and most tellers are rude or have attitudes. I don't take it personally but today I was extremely surprised by an amazing individual. Not sure if he is a manager or assistant manager but Stan went out of his way to greet me for no reason and confirm I didn't need help. Witnessed him check on every one in his path. The other managers or "suits" ignore you. Great job Stan this 5 star is yours alone.
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October 2024 by Andrii Gavryliuk
I’ve left feed back before but it disappears somewhere. Today my friend got exactly same poor experience in exactly same bank. The question you ask doesn’t have answer just come back but not today. Once again very very poor experience.
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September 2024 by Eug ene
At leas 1 ATM out of very few (3) is almost always broken, long lines, limited accounts security, money transfer and online transaction bugs services at this branch and overall in the US.
Kings Highway area used to have two more locations, which closed over the past 20 years, near: E16 and Coney Island Ave
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September 2024 by Deanna Sorge
Binh Ninh helped me and my partner open up an account together. He was super nice and also really funny. He made the process really simple and was extremely helpful!