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October 2023 by Amber Li
0/10 DO NOT bank with chase worst bank ever and I just opened this account SMFH
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September 2023 by Alanna Lobban
One day before Labor Day, one ATM available but barely useful because no deposits are being accepted, UNACCEPTABLE !
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August 2023 by jayee axe
If I could give 0 stars I would. Security put his hand in my face. Threatened to call the police. Didn’t give me my money. Kept making me try to use a machine. I will be filing a report and leaving chase due to this incident. Such imbeciles. I will be returning, collecting names, and reporting them to higher ups. Don’t go here.
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June 2023 by Eyon Baptiste
Terrible service at this branch, unprofessional workers, always an issue and poor communication at top level
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June 2023 by Prince Malkolm
AAAAAARRROOOONNNN!!!! ?
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May 2023 by Swervo Line
worse branch i ever been at the spanish girl sooo Rude and never want to help people at the AtM or NOTHING
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March 2023 by Zalman Lew
Extremely disappointed with this Chase branch. The staff are incredibly rude, incompetent, and show no willingness to help. They also make things up (which clearly contradict with official policies). In short, they like to choose the path of most resistance.
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February 2023 by Juan Maceda
This place definitely have no clue about customer service, I went to the window to cash out a check, after the person behind the window thoroughly review my check marking sure I didn’t steal it or fake it, he (Westin- wester. I ask for his name and he barely spoke) decide to ask me for a proof of ID so I give him my passport (Mexican passport, he said that was no proof, he need it a different ID a valid ID) on top of that he asume that I didn’t speak any English so he decide to denied cashing out my check this is not ok.CHASE YOU NEED TO CHOOSE BETTER YOUR REPRESENTATIVE TEAM. After I told them that I was a chase customer they try to chance the game their actitud but it was to late. I don’t think I will be going back to that bank. At lease not to a racist and poor customer service place like this one.
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August 2022 by Sharon Smith
Very nice bank and the manager is a Beautiful lady
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June 2022 by geatgens boutros
Nice bankers, quick and fast.
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June 2022 by Marly Lotus
They need to stop letting beggers open the door to Chase. It makes me feel uncomfortable going into the bank. I do not feel safe. The female security guard prior made sure beggers did not open the doors or stand in front of Chase asking for money and looking inside the windows to see who pulled out money. This Chase needs to do something about this. I stop going to this Chase. I head to downtown Brooklyn where they do not allow beggers to do that. It's more farther but I rather feel safe than unsafe pulling out my money. I did mention this to a worker and they said " yeah they stand in front."
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May 2022 by Mr. Jones
Nasty, incompetent, rude, totally ghetto. Must be a cultural thing because they think treating people like they do is totally normal. I mean they have very low IQs. The biyatches, 3 of em, behind the glass were all still wearing masks like in a dystopian nightmare. The neighborhood is typical for this area, unsafe and dirty. They think their lifestyle is normal. It’s a disgrace.
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February 2022 by M B
Very rude service. I was standing by a teller window for 5 mins while neither teller acknowledged my existence. When I finally asked of the window was open the teller just nodded no without saying a word. I had to go back in line when they easily could have told me to go to the next window. The window was not marked as closed.I noticed they did greet African American customers happily but were not quote as nice to "others". Not okau
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December 2020 by Michael Safer
Met with the banker, he and his manager could not figure out how to give me a copy of a wire.. unprofessinal
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October 2020 by Jeremy K.
Chase gives more money to the fossil fuel industry than any other bank in the world. Let's fight climate change and take our money out of Chase!#stopthemoneypipeline
