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March 2024 by Omar Sonishvili
Today, 03/09/24 on the front deck working unprofessional work, he didn’t help me and said call the Chase Bank, d not need to do nothing ???
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February 2024 by Paab416 Bruh
The service is good, but trying to get the results of opening an account and receiving your bank cards is so drawn out that we had to try and call the branch, and no one answered the call. WTH ?! So disappointing.. I called the "back-office" with no results either in the end. Instead of opening a joint account with my wife, which I wanted to do, i just added her to my bank account at my bank which obviously is not a Chase bank.
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January 2024 by Munis Suleyman
very good people
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December 2023 by Giovanni Rich
All these banks in this area are bad. They're all short of staff there employee knows nothing, this is crazy I guess they don't want new accounts. Smh
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August 2023 by Nina Z
I had never seen bank like this ! We make the appointment for 3:30pm today we walk in 3:20pm a guy tell me peter was call out today u had make another appointment, I say any other will be fine, he say no one here. U kidding me? Whole bank no one can open the saving account? And not notice customers before their walk over for the appointment when u know no one can help today? I will never gonna come for my business
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August 2023 by Fengwan guan
The manager assistant has really bad attitude. I came for assistance not insulting. She talked in the way that rejected any help to customer which made me much more sad after the money loss at the ATM mashing. I don’t think this kind of attitude is acceptable.
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August 2023 by Jesus Meza
Great service..I feel like I'm at home.
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August 2023 by Murat Akkaya
There was big line (8 or 9 people) in the branch and they had only one teller was working. Other 2 tellers were counting money, laughing and lingering around. Politely I mentioned they should help the customers so that people don't have to wait 20-30 mins on the line but teller got smart with me and the manager was just sitting in his office and playing with his phone.This branch was very good before, workers were polite and very helpful but lately it got worse and worse. Hope Chase would do something about workers and the manager...
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August 2023 by Sarah Catalano
I was there but not for myself I was with someone who had to go there. It seems to be a very nice bank.
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June 2023 by Piervito P.
Only one trouble with Chase on 18th Ave. They never pick up the phone at the branch, but they do transfer rather quickly to their man office.In which case, they say to call the area branch.And around, and around it goes.
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June 2023 by mister G
nice and fast service and good looking tellers :)
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January 2023 by Joel Schlesinger
Shame on this branch. They don’t care about customers safety. Every time I go to use the ATM machines I get menaced by the homeless and drunks who camp out inside the ATM area. Shame on Chase
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December 2022 by Timur Fakhratov
Kaitlen, One of the best managers in this bank. She helped me very quickly and competently. Thank you very much...
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July 2022 by K K.
I have witnessed most unprofessional behavior by bank employee who I assume to be personal banker or investment banker. I'm being helped by teller at teller window. And this person mentioned above was sharing (?) his frustrations with customer he was dealing on the phone. And this employee proceeded to share it with tellers. But it was loud enough for me to hear it. Part of it has something to do this customer has established account at different branches and that he had to deal with it. I'm sure he was having a bad day as we all do at times. But if you problem with customers that you want to let out your stress YOU DO IT IN break room! Away from the customers earshot. He need to be re-training on discreet when it comes to talking about the business of your conversation with customers!
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June 2022 by HMix Producciones
Worst service ever, i went to open a new account and i had to wait 20mins, and i still had to wait, so i left.. changed my mind, i will open with a different bank
