Chase Bank offers a range of banking services, including checking, savings, and mobile banking. The bank has well-maintained branches with a great atmosphere, and customers praise the professionalism and helpfulness of the staff. Employees like Rita Podruks, Tatyana Kopach, and Philip have been particularly commended for their understanding, efficiency, and dedication in resolving customer issues. Customers express gratitude for the assistance provided and recommend the bank's services.
They do not respect time and keep me waiting, despite the fact that I have a scheduled appointment.
May 2025
Unprofessional. No one greets customers at the entrance. The manager sees that I’ve arrived but is chatting with the cashier — both are laughing and showing something to each other on their phones. The dining area smells like employees’ food. Only one cashier is working, and there’s a long line.
April 2025
Not recommend this branch to anyone!recently visiting Chase branch on Avenue X. Branch manager was not polite and refused to assist.